Mimi Eholor
___________________
Brampton,ON
Summary
Dynamic and results-oriented professional with over 10 years of experience in customer service, marketing, and advocacy roles. Proven track record of delivering exceptional service, driving revenue growth, and spearheading impactful marketing campaigns. Skilled communicator with a talent for building rapport with diverse stakeholders and delivering engaging content across multiple platforms. Adept at leading teams, managing projects, and fostering collaboration to achieve organizational goals. Passionate about making a positive impact in the community and dedicated to continuous learning and development. Seeking a challenging role where I can leverage my skills and experience to drive success and contribute to the growth of a forward-thinking organization.
Overview
10
10
years of professional experience
Work History
CEO
Diamond's Closet
05.2020 - 08.2023
- Creating and implementing marketing campaigns across all social media platforms and company website
- Managing administrative tasks including accounting, inventory, and communications with manufacturers and clientele
- Restocking and sampling new products to stay up to date with the newest trends and designs
- Packaging and shipping online orders in a timely and professional manner
- Hosting pop-up shops in various locations across the GTA.
Digital Marketing Assistant
Club Pro Vaughan
09.2021 - 12.2021
- Developing and executing SEO strategies to improve organic search rankings and drive traffic to our website
- Collaborating with upper management to execute digital marketing campaigns across multiple channels, including Twitter, Instagram, and YouTube
- Creating and optimizing digital content, including website copy, blog posts, social media posts, and email newsletters
- Conducting market research and competitive analysis to identify trends, opportunities, and best practices in the industry.
Server
Cactus Club
09.2019 - 03.2021
- Welcoming and acknowledging all guests according to company standards in a timely, friendly and professional manner
- Presenting menus and providing detailed information about menu items, specials, and promotions
- Verifying that guests have proper identification before serving alcoholic beverages in accordance with provincial laws and company policy.
Server
Scaddabush
04.2016 - 09.2019
- Taking accurate food and beverage orders from guests and entering them into the POS system promptly
- Checking in with guests to ensure satisfaction with their meals and addressing any concerns or special requests
- Processing guest payments accurately and efficiently handling cash and credit card transactions with care.
Server/Hostess
Tilted Kilt
11.2014 - 04.2017
- Engaging with guests in a lively and entertaining manner, making recommendations, answering questions, and providing information about menu items, specials, and promotions
- Upselling additional menu items, desserts, and beverages to enhance the dining experience and maximize sales opportunities
- Maintaining a clean and organized work environment, including server stations, dining areas, and service areas.
Awareness Coordinator
Sheridan Student Union Inc.
08.2014 - 04.2015
- Developing and executing comprehensive awareness campaigns and initiatives to promote social justice on campus
- Collaborating with internal teams to identify key messaging themes and develop impactful content, including social media posts, website content, newsletters, and marketing materials
- Planning and organizing awareness events, such as community workshops, seminars, and awareness days, from conception to execution
- Staying informed about trends, developments, and best practices in awareness and advocacy to inform strategic planning and decision-making.
Marketing Team Lead
Sheridan Student Union Inc.
08.2013 - 04.2014
- Developing and executing comprehensive marketing strategies and campaigns to drive brand awareness, generate leads, and support sales objectives
- Managing digital marketing efforts, including website content, email campaigns, social media, and online advertising, to maximize reach and engagement
- Collaborating with cross-functional teams, including sales, product development, and customer success, to align marketing initiatives with overall business goals and objectives.
Education
Advanced Diploma - Child And Youth Care
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON 05.2001 -
Bachelor of Arts - Social Work
York University
North York, ON 05.2001 -
Skills
Experienced with Microsoft Office software, including proficiency in Word, Excel, PowerPoint, and Outlook
CPR-C certified with training in cardiopulmonary resuscitation techniques
Smart Serve certified demonstrating proficiency in responsible alcohol service
Dedicated to ensuring customer satisfaction by remaining accessible and friendly
Exceptional interpersonal skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues
Successful multitasker; remains professional and courteous in fast-paced environments
Timeline
Digital Marketing Assistant
Club Pro Vaughan
09.2021 - 12.2021
CEO
Diamond's Closet
05.2020 - 08.2023
Server
Cactus Club
09.2019 - 03.2021
Server
Scaddabush
04.2016 - 09.2019
Server/Hostess
Tilted Kilt
11.2014 - 04.2017
Awareness Coordinator
Sheridan Student Union Inc.
08.2014 - 04.2015
Marketing Team Lead
Sheridan Student Union Inc.
08.2013 - 04.2014
Advanced Diploma - Child And Youth Care
Sheridan College Institute of Technology And Advanced Learning
05.2001 -
Bachelor of Arts - Social Work
York University
05.2001 -