Tactical Senior Account Manager with 14+ years of work experience driving advertising revenue in global companies and growing media spend through strong client service skills, analytical thinking and innovative strategies.
Overview
19
19
years of professional experience
Work History
CLIENT SOLUTIONS MANAGER
TikTok
03.2023 - Current
Leading strategic partnerships and managing key accounts with prominent industry leaders such as Hopper, Air Canada, WestJet, Destination Toronto, and Bell.
CORPORATE ACCOUNT EXECUTIVE
Elevated Mindset
10.2022 - 03.2023
Spearheaded the development and implementation of customized training programs aimed at enhancing employees' skills to address both business challenges and mental well-being within the workplace
SENIOR ACCOUNT MANAGER
Snapchat
01.2021 - 08.2022
Drove 30% QoQ revenue growth consistently in the Finance and Telco sectors
Worked with massive brands such as RBC, TD, Questrade, Fido Wireless (to name a few) on their social strategy as well as training on the Ads Manager platform
Built strong relationships with clients that resulted in additional media spend
Created AR Lens ideas suitable for the brands and executed them seamlessly
Provided post mortem results on campaign performance and brand lift results
Onboarded new Account Managers and ensured they are set up for success in their roles
ACCOUNT LEAD
Verizon Media
12.2016 - 01.2020
Managed trading desks under IPG Mediabrands and GroupM books of business including agency support with optimizations and reporting while scoping for incremental revenue
Helped with new AM hires on an onboarding plan
Strategized and collaborated with Account Directors, Strategists, Ad Operations and Creative Solutions internal teams to drive sales revenue
Trained offshore teams for client requirements ie
Reporting, screenshots and campaign management
Provided and presented wrap up campaign reports and decks to clients
ACCOUNT MANAGER
AOL Canada
08.2014 - 12.2016
Managed IPG Mediabrands and Starcom agencies client relationships on all media buys
Built and maintained client relationships which brought in incremental revenue
Trained new Account Managers internally as well as AOL Brazil on available resources while finding new time efficiencies
NATIONAL ACCOUNT MANAGER
Olive Media
08.2008 - 08.2014
Supported Digital omnichannel platforms (Desktop, Mobile, Performance focused) with a specialty on mobile
Onboarded Account Coordinators with a two-week training program heavy on time management and prioritizations
Project managed first to market executions
Provided post mortem campaign reports and decks
DIGITAL SPECIALIST
M2 Universal
06.2005 - 07.2008
Built strategic and media plans for all General Motors brand nameplates
Provided annual and quarterly campaign and ROI reports for General Motors
Managed relationships between media partners and internal clients
Generated and sent out DFA tags to media partners
Handled billing payouts to media partners
Education
CREATIVE ADVERTISING -
Seneca College
01.2005
Skills
Analytical Thinking
Problem Solving
Project Management
Team Leadership
Organization
Time Management
Strong Communication
Event Planning
Awards And Nominations
2005 Gold President’s Award, M2 Universal Joe Junior
2012 Olive Media’s Rockstar Award
2017 Verizon Media Quarterly Awards – We Before Me