Milton Melendez
Calgary,Alberta
Summary
Innovative and results driven, with experience in retail and administrative roles. Skilled in visual design, effective communication, and collaborative teamwork. Proactive problem solver ready to leverage creative expertise to elevate customer experiences, and streamline operations.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Amigo Vapes
Calgary, Alberta
10.2024 - Current
- Handled customer complaints and resolved issues effectively.
- Stocked shelves and ensured inventory was updated regularly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
Administrative Assistant (Seasonal)
Global Fest
Calgary, AB
04.2023 - 08.2023
- Supported event planning by coordinating logistics and schedules.
- Managed communication between team members and external vendors.
- Assisted in maintaining office supplies and inventory for team needs.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Drafted correspondence and reports to facilitate effective communication within the office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Cleaner
Primas Cleaning
Calgary, Alberta
05.2021 - 08.2021
- Maintained cleanliness of assigned areas through daily dusting and sweeping.
- Sanitized surfaces and high-touch areas to ensure a hygienic environment.
- Restocked cleaning supplies and reported shortages to management promptly.
- Collaborated with team members to complete cleaning tasks in a timely manner.
Web Sales (Seasonal)
Memory Express
Calgary, AB
12.2020 - 04.2021
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Diploma - Graphic Communications And Print Technology
Southern Alberta Institute of Technology (SAIT)
Calgary, AB04-2020
Skills
- Multitasking
- Attention to detail
- Self-motivated
- Communication skills
- Problem solving
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Amigo Vapes
10.2024 - Current
Administrative Assistant (Seasonal)
Global Fest
04.2023 - 08.2023
Cleaner
Primas Cleaning
05.2021 - 08.2021
Web Sales (Seasonal)
Memory Express
12.2020 - 04.2021
Diploma - Graphic Communications And Print Technology
Southern Alberta Institute of Technology (SAIT)
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