Milton Porter
Upland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
Bloomington
05.2025 - Current
- Organized packages according to type, size, destination, and other specifications.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assisted in loading delivery trucks with prepared packages.
Shift Lead/Baker
Crumbl Cookies
Rancho Cucamonga
11.2021 - 01.2025
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Responded to customer inquiries and complaints in a professional manner.
- Analyzed customer buying patterns to identify trends in sales activity.
- Assisted in the training of new employees.
- Ensured that all safety protocols were followed at all times.
- Conducted regular inventory checks to maintain accurate stock levels.
- Provided guidance and support to other team members as needed.
- Supervised staff during shift changes and ensured transition went smoothly.
- Monitored employee performance and provided feedback on areas for improvement.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Handled cash register transactions accurately while providing excellent customer service.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
Kennel Attendant
Friends Of Upland Animal Shelter
Upland
02.2020 - 07.2020
- Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
- Followed safety protocols when handling large or aggressive animals.
- Recorded detailed information regarding each animal's behavior while in care.
- Observed animals for signs of illness or injury and reported findings to supervisor immediately.
- Adhered to established policies regarding animal intake and release procedures.
Education
High School Diploma -
Upland High School
Upland, CA06-2020
Skills
- Team leadership
- Cash handling
- Time management
- Communication skills
- Quality control
- Excellent customer service
- Employee training
- Attention to detail
- Opening and Closing experience
Timeline
Package Handler
FedEx
05.2025 - Current
Shift Lead/Baker
Crumbl Cookies
11.2021 - 01.2025
Kennel Attendant
Friends Of Upland Animal Shelter
02.2020 - 07.2020
High School Diploma -
Upland High School
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