- DIY and Home Improvement
- Music
- Historical Exploration
- Reading
Milot Bujupi
Lasalle,Canada
Summary
Result-oriented, pro-active and a dedicated team-worker with commitment to continuous learning. Always motivated to bring a positive change to any working environment with ability to utilize the gained experience into many complex situations.
Overview
21
21
years of professional experience
Work History
Guest and Partner Services Specialist
TTec Canada
01.2018 - 01.2020
- Managed guests and properties (hotels) requests related to cancellations, and modifications of reservations
- Processed payments and identified incorrect charges, coordinated between guests and hotels and managed refunds
- Investigated guests and hotel claims, researched and resolved problems, acting as intermediary
- Liaised with properties (hotels) and assisted with the site update (pricing and availability, presentation of rooms, photos, rates and calendar updates)
Asset Liquidation
United Nations Peacekeeping Mission (Department of Field Support)
01.2006 - 01.2015
- Managed the disposal contracts for the mission assets and other materials
Logistics Operations
United Nations Peacekeeping Mission (Department of Field Support)
01.2003 - 01.2006
- Coordinated the logistics related to the disposal of confiscated weapons during the DDR (Disarmament, Demobilization and Re-Integration) Programme
Inventory Management
United Nations Peacekeeping Operations (Department of Field Support)
01.1999 - 01.2003
- Managed the database and the inventory files of the Transportation Department
Education
MASTERS - BUSSINES AND ADMINISTRATION
UNIVERSITY OF WALES
01.2013
Skills
- Support and Resolution
- Contract Oversight
- Logistics Management
- Database Administration
Interests
Timeline
Guest and Partner Services Specialist
TTec Canada
01.2018 - 01.2020
Asset Liquidation
United Nations Peacekeeping Mission (Department of Field Support)
01.2006 - 01.2015
Logistics Operations
United Nations Peacekeeping Mission (Department of Field Support)
01.2003 - 01.2006
Inventory Management
United Nations Peacekeeping Operations (Department of Field Support)
01.1999 - 01.2003
MASTERS - BUSSINES AND ADMINISTRATION
UNIVERSITY OF WALES
Similar Profiles
Melissa SampsonMelissa Sampson
Customer Service Rep at TTEC CanadaCustomer Service Rep at TTEC Canada
Isaaq AbukarIsaaq Abukar
Customer Service Rep II at TTEC CanadaCustomer Service Rep II at TTEC Canada
MITALI SEHRAMITALI SEHRA
Customer Service Representative at TTEC CANADA SOLUTIONSCustomer Service Representative at TTEC CANADA SOLUTIONS