MILOSH DELEVIKJ
Etobicoke,Canada
Summary
Maintain records and prepare reports and correspondence related to the work. Develop, compile, maintain and document configurations of the following: databases, servers, computers, security and network monitor systems, packaged programs, macros, utilities, and communication systems. Monitor and maintain computer systems and networks. talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. troubleshoot system and network problems, diagnosing and solving hardware or software faults. replace parts as required.
Overview
2
2
years of professional experience
Work History
IT Network Support (Contract)
Tempur Sealy, International
Toronto, Canada
08.2023 - 10.2023
- Installing, configuring, maintaining, and troubleshooting IT networks and systems
- Responsible for network performance, security, and capacity
- Diagnose and resolve issues relating to software, hardware, and network components
- Network support may require working on critical projects and complex problems, and learning new equipment sets quickly.
IT Analyst
Oculus Ophthalmology Clinic
Belgrade, Serbia
05.2021 - 06.2023
- Analyzing current IT systems, architectures, and processes
- Identifying risks, opportunities, faults, and areas for development within the company's IT framework
- Troubleshoot and resolve hardware and software issues for end-users
- Install and configure software applications and updates
- Manage user accounts and permissions in Active Directory
- Provide technical support for remote users via phone and email
- Monitor and maintain network infrastructure, including switches and routers
- Conduct regular backups and disaster recovery testing
- Collaborate with other IT teams to implement new technologies and systems.
Education
Faculty of Informatics and Computing, University Singidunum
Skills
- WordPress
- PhP
- Javascript
- HTML
- CSS
- Python
- Microsoft Office
- Google Workspace
- Organization
- Time management
- Decision-making
- Team-driven
- Communication Skills
- Flexibility
Languages
English
Professional Working
Bulgarian
Professional Working
Serbian
Native or Bilingual
Macedonian
Native or Bilingual
Croatian
Professional Working
Spanish
Professional Working
Timeline
IT Network Support (Contract)
Tempur Sealy, International
08.2023 - 10.2023
IT Analyst
Oculus Ophthalmology Clinic
05.2021 - 06.2023
Faculty of Informatics and Computing, University Singidunum