Milo McFarlane
Edmonton
Summary
Dynamic professional with a proven track record at OEM Remanufacturing, excelling in spreadsheet management and dispute resolution. Demonstrated ability to streamline processes, enhancing efficiency in billing and customer service. Skilled in Microsoft Office, adept at handling complex customer inquiries, showcasing exceptional financial software expertise and communication skills.
Overview
6
6
years of professional experience
Work History
Service Biller
OEM Remanufacturing
08.2020 - 07.2025
- Estimated and approved work orders for various rebuild components.
- Requested and created daily shipping paperwork for components so they could be shipped out in a timely manner.
- Handled daily pricing and invoicing tasks on Microsoft Excel to insure correct information was being sent to customers
- Printed and delivered paperwork for work orders and scanned and shredded returning paperwork to have it digitized.
- Covered reception duties when the receptionist was away.
Receptionist
OEM Remanufacturing
12.2019 - 08.2020
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Ensured engine oil samples were collected on time and were brought to the correct location.
- Entered and filed incoming invoice paperwork from Finning.
- Received and sorted incoming and outgoing mail and packages
Dairy Customer Service Specialist
Save-On-Foods
03.2019 - 12.2019
- Tracked and ordered needed stock for dairy and frozen department.
- Processed incoming shipments in a timely and accurate manner.
- Checked expiry dates, rotated products, and pulled products off the shelf if the date was within three days of expiry.
- Managed incoming calls and questions from customers and staff members.
Education
Bachelor of Arts -
Macewan University
Edmonton, AB04-2028
Skills
- Spreadsheet management
- Credit memos
- Microsoft Office
- Dispute resolution
- Multi-line telephone operation
- Financial software expertise
Languages
English
Timeline
Service Biller
OEM Remanufacturing
08.2020 - 07.2025
Receptionist
OEM Remanufacturing
12.2019 - 08.2020
Dairy Customer Service Specialist
Save-On-Foods
03.2019 - 12.2019
Bachelor of Arts -
Macewan University
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