Camila Smith
Business Administration Manager
ED,AB
Overview
18
18
years of professional experience
Work History
Property Manager
Mainstreet Rental Properties
Edmonton
01.2017 - 03.2019
- Negotiated and finalized lease terms and agreements
- Verified continuous compliance with state and federal regulations and retained related documentation
- Marketed vacancies through social media and partnerships with local leasing agents
- Investigated and resolved tenant complaints, following management rules and regulations
- Prepared and administered contracts for provision of property services, such as cleaning, maintenance and security services
- Kept updated records of property vacancies and lease renewals to proactively fill open units
- Established professional and collaborative working relationships with company associates and external parties
- Coordinated equipment maintenance and repairs to maintain office productivity
- Prepared purchase requisitions and requests for payment, informing managers of resources required
- Utilized financial reporting software to generate financial statements and create reports
- Utilized sign-in and badge systems to screen and monitor visitors
- Determined charges for services requested and arranged for billing
- Analyzed and collected customer information to prepare product or service reports.
Administration Assistant
Fire Protection
Edmonton
04.2015 - 08.2017
- Coordinated equipment maintenance and repairs to maintain office productivity
- Prepared purchase requisitions and requests for payment, informing managers of resources required
- Utilized financial reporting software to generate financial statements and create reports
- Utilized sign-in and badge systems to screen and monitor visitors
- Determined charges for services requested and arranged for billing
- Analyzed and collected customer information to prepare product or service reports.
Customer Service Associate
Seller's EBay company
Edmonton
06.2012 - 02.2015
- Analyzed and collected customer information to prepare product or service reports.
Assistant Manager
United Furniture store
Edmonton
08.2001 - 02.2006
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
- Interviewed potential job candidates and made hiring recommendations to general manager
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Communicated with clients to address questions, concerns and needs and provide quality customer service
- Assisted with new employee training and conducted performance reviews to track overall progress
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Analyzed market and competitor trends to assess customer preferences and introduce new products.
Timeline
Property Manager
Mainstreet Rental Properties
01.2017 - 03.2019
Administration Assistant
Fire Protection
04.2015 - 08.2017
Customer Service Associate
Seller's EBay company
06.2012 - 02.2015
Assistant Manager
United Furniture store
08.2001 - 02.2006
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