MILLICENT NKECHI UBAH
Brandon,Canada
Summary
Dedicated and detail-oriented healthcare professional transitioning into medical administration, with hands-on experience supporting patients in clinical settings. Seeking a position as a Medical Office Assistant/Unit Clerk with Shared Health to contribute strong communication, clerical, and patient service skills. Committed to improving patient experience and supporting smooth clinic operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Support Worker (Direct Support Specialist)
CBI HEALTH HOME
03.2025 - Current
- Provided frontline patient care and administrative support, including client observation reporting and documentation
- Supported daily care routines in compliance with service plans
- Assisted in health monitoring and relayed critical changes to staff
- Developed strong organizational skills while managing multiple clients and care schedules
- Participating in the service plan and reporting changes in the client's conditions
- Prepare and submit client reports according to established procedures.
- Assist clients with depression, diabetes, and cancer with personal care tasks related to daily living.
- Conduct patient health checks and communicate observations of patients' conditions to staff.
Personal Support Worker (Casual Caregiver)
Nurse Next Door (NND)- Toronto, ONT
01.2024 - 12.2024
- Assisted clients with depression, diabetes, and cancer with personal care tasks related to daily living.
- Helped clients with personal needs, from exercise to bathing and personal grooming.
- Conducted patient health checks and communicated observations of patients' conditions to staff.
- Responded to call lights and completed frequent rounds to meet patients' needs.
- Reported unsafe conditions in the client's home to maintain the health of each client
- Recorded client conditions, submitted reports, and supported medication compliance
- Managed scheduling of care routines and household duties in coordination with care teams
- Maintained client confidentiality and followed proper infection control protocols
- Prepared and submitted client reports according to established procedures.
Education
Grade 12 Education - Manitoba Standards
Skills
- Medical Terminology Level 1 and 2
- Reception and front Desk Support
- Patient Scheduling and Records Management
- Health Monitoring and Client Communication
- Electronic Documentation
- Team Collaboration
- Confidentiality
- Attention to Detail
- Adaptability
- CPR BLS
- Patient care
- Emotional support
- Personal hygiene assistance
- Dementia care
- Mobility assistance
- Meal preparation
- Housekeeping tasks
- Compassionate care
- Recreational activities
- Medication organization
Accomplishments
- Achieved positive results through effectively helping with difficult task.
Languages
English
Full Professional
Affiliations
- MGC CAREER COLLEGE
Certification
- CERTIFICATE OF TRAINING – SUPPORT WORKER HEALTH TRAINING| CEDARCARE HOSPITAL, ETI-OSA LGA, LAGOS STATE. (2024-11-06)
- Certified Standard First Aid and CPR/AED LEVEL C (BL) + BLS (2024)
Interests
- Gym Workouts
- Mindfulness Practices
- Enjoy participating in [activity] for overall physical and mental well-being
- Dancing
- Swimming
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Personal Support Worker (Direct Support Specialist)
CBI HEALTH HOME
03.2025 - Current
Personal Support Worker (Casual Caregiver)
Nurse Next Door (NND)- Toronto, ONT
01.2024 - 12.2024
Grade 12 Education - Manitoba Standards
Personal Support Worker Courses
- Anatomy
- Foundation of Mental Health
- Personal and Professional Growth
- Supporting Clients in Palliative Care
- Personal Support Communication
- Developmental Stages and Alterations in Health
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