Millicent Mupfupi
Edmonton,AB
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with communities and individuals in formal and informal settings.
Has valuable skills in community engagement, project management and program facilitation through professional and volunteer experience. Also experienced in working with clients from diverse cultural and religious backgrounds.
Passionate about mental health, particularly facilitation of psychoeducational sessions, group therapy and research to support those who need it. Trained and experienced in suicide prevention and crisis intervention to help individuals navigate through traumatic experiences.
Overview
11
11
years of professional experience
Work History
Business Development Manager
British American Tobacco
04.2018 - Current
- Established collaborative relationships with key partners within customer's organization to promote growth, retention and manage projects succesfully.
- Performed research to uncover potential target areas, markets and industries.
- Spearheaded regional collaborations, dialogue and generation of tools to increase productivity while reducing stress.
- Member of Diversity and Inclusion team, Women's Force and the regional newsletter editorial team.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Cultural Representative & Program Facilitator
Walt Disney World's Animal Kingdom
08.2016 - 09.2017
- Member of the Animal Science and Education team, main focus was to facilitate learning and engagement of groups and individuals within and outside the organization about various issues, research and projects.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Educated colleagues and public (up to 100 guests at a time) about strategies for driving discussions and promoting social and environmental changes.
- Shared and lobbied for strong advocacy for conservation and community development reform.
Marketing and Community Engagement Manager
The Hide And Changa Safaris
05.2015 - 07.2016
- Collaborated with community development teams to drive projects and research that would benefit the community.
- Engagement with organizations in public and private sector to benefit the communities served.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Assistant to the President and CEO
Tourism Business Council Of Zimbabwe
04.2012 - 04.2015
- Assisted secretariat and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Participated in public and private sector engagement, lobbying and advocacy pertaining to several key issues including community health and development for rural populations.
- Research, monitoring and evaluation of several projects on behalf of the secretariat.
Education
Master of Arts - Counseling Psychology
Yorkville University
Fredericton, NB2022
Bachelor of Technology - Tourism And Community Development
Chinhoyi University of Technology
Chinhoyi, Zimbabwe2014
Skills
- Mental Health Support, Crisis Intervention & Trauma-Informed CareSuicide Intervention
- Developing Relationships
- Individual and Group Therapy
- Life Skills Education
- Cultural Sensitivity
- Team Meeting Facilitation
- Community Resources
RECENT PROJECTS
- CIVIDA – providing psychoeducation and crisis intervention
- Action For Healthy Communities – providing professional development trainings
- Ribbon Rouge Foundation – providing support for professional development program
- Residents in Recovery (Lloydminster) - clinical counsellor and community psycho – educator with focus on trauma and addictions
- Alberta Black Therapist Network – community support, trainings, pro bono counselling, and collaboration with diverse populations of mental health practitioners in Edmonton and Alberta at large
- Tree of Life Foundation – training in cultural sensitivity and responsivity
- TCLI Foundation – Guest speaker and consultant
Affiliations
- Canadian Counseling and Psychotherapy Association
- Alberta Black Therapists Network
- Toastmasters
Hobbies
I enjoy writing fiction and non fiction work, reading, hiking. golf. travel, and cooking.
Timeline
Business Development Manager
British American Tobacco
04.2018 - Current
Cultural Representative & Program Facilitator
Walt Disney World's Animal Kingdom
08.2016 - 09.2017
Marketing and Community Engagement Manager
The Hide And Changa Safaris
05.2015 - 07.2016
Assistant to the President and CEO
Tourism Business Council Of Zimbabwe
04.2012 - 04.2015
Master of Arts - Counseling Psychology
Yorkville University
Bachelor of Technology - Tourism And Community Development
Chinhoyi University of Technology
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