milkah wakonyo
Brampton,ON
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
8
8
years of professional experience
Work History
Volunteer
03.2024 - Current
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Developed marketing materials for events, increasing public interest and attendance rates.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Contributed to a safer community by collaborating with local authorities on crime prevention efforts.
- Offered tutoring services to students struggling academically, helping them improve their performance in school.
Chef
SAFARI PARK HOTEL AND CASINO NAIROBI
06.2021 - 10.2022
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
05.2016 - 12.2016
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Improved cash flow with diligent accounts receivable management, reducing delinquencies and bad debt writeoffs.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
Education
DIPLOMA IN BANKING - Banking And Finance
Rift Valley Institute of Science Technology
11.2019
DIPLOMA IN HOSPITALITY MANAGEMENTS - Hospitality
Amboseli Institute of Hospitality & Technology
Nairobi06.2018
High School Diploma -
Njoro Day Secondary School
Nakuru2017
Skills
- Being responsible for health and safety
- Being responsible for food hygiene practices
- Controlling and directing food preparation process
- Approving and polishing dishes before reaching customer
- Managing and working closely with other Chefs of all levels
- Creating menu items, recipes and developing dishes ensuring variety and quality
- Determining food inventory needs, stocking and ordering
- Ultimately responsible for ensuring kitchen meets all regulations including sanitary and food safety guidelines
- Maintains cleanliness in work areas
- Coordinate with Production Manager and perform all general duties as required by same
- Perform all work according to work orders and load and unload materials as per requirement
- Assist to move all materials from storage area to work site and provide tags and labels to all materials and provide all required information on sameComputer proficiency
- Excellent communication skills
- Ability to work under minimal supervision
Languages
ENGLISH
SWAHILI
English
Native or Bilingual
General Laborer
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence. In my previous role, I improved the performance, operations and productivity of my team.
Timeline
Volunteer
03.2024 - Current
Chef
SAFARI PARK HOTEL AND CASINO NAIROBI
06.2021 - 10.2022
05.2016 - 12.2016
DIPLOMA IN BANKING - Banking And Finance
Rift Valley Institute of Science Technology
DIPLOMA IN HOSPITALITY MANAGEMENTS - Hospitality
Amboseli Institute of Hospitality & Technology
High School Diploma -
Njoro Day Secondary School