Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Languages
Timeline
Generic
Milissa Peertamsingh

Milissa Peertamsingh

Thunder Bay,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Operations Manager/Partner

Life Cycle Training Institute
01.2019 - 03.2024
  • Stock Inventory Management of Training Books and accessories
  • Sales Management and Customer Service.
  • Marketing of products and services
  • Business Development and Client Acquisition
  • Executive Administrative Services
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Independent Realtor

Self Employed Services
03.2012 - 09.2020
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.

Account Executive

McAL- BMW-Division ANSA
03.2012 - 09.2017
  • Sales & Management towards market share and profitability
  • Exceeded quotas through excellent customer service
  • Implemented new models and sales techniques
  • Cross selling ANSA Merchant Bank insurance and Financing
  • Cross selling Honda, Mitsubishi, Ford, Land Rover and Jaguar.

Account Executive

Total Office Supplies. Co
07.2011 - 02.2012
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Executed successful sales strategies to convert leads into customers.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Sales Manager & Account Executive

All Round Trading Co. Ltd/Office Plus Ltd
05.2004 - 03.2011
  • Client Acquisition towards exceeding profit margins
  • Account Management to meet customer service requirements
  • International Procurement and Relationship Management
  • Managed Operations, Production, Accounts and Logistics Departments.
  • Key Revenue Accounts: Digicel, TSTT, Clico
  • Ministry of Science and Technology
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Established and cultivated solid business relationships with new or existing customers.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Education

Accelerated 6 Month Programe-Integrative Health Coach - Holistic Health And Wellness

Institute Of Integrative Nutrition
New York
02.2022

Diploma In Sports Nutrition - Health & Wellness

Shaw Academy
Online
06.2020

Principals Of Real Estate Course - Real Estate

ROYTEC
Port Of Spain, Trinidad & Tobago
02.2014

Basic Supervisory Skills & Advanced Supervisory Training -

Personnel Management Services Ltd
10.1996

Certificate Secretarial Course (1-Year) -Graduated Full Honors - Administration Studies

The Stenotype College
Port Of Spain, Trinidad & Tobago
01.1994

Computer Literacy -

Deltasoft Computer Training Centre
08.1993

A Levels (Level 1) -

Polytechnic Government School
01.1993

O' Level/ CXC Certification - High School

St James Government Secondary School
Port Of Spain, Trinidad & Tobago
01.1992

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Client Relationships
  • Project management abilities
  • Client Relations
  • Customer Relationship Management (CRM)

Accomplishments

  • Increased company market share by 80% in just 18 months.

References

  • Mr.Carlos John, Retired (Former Executive at CL Financial), 683-7943, cjohntrinidad@gmail.com
  • Mr. Neil Mohammed, Head of Claims (Tatil Group), 290-8890, neil.mohammed@tatil.co.tt

Hobbies and Interests

  • Reading
  • Cooking
  • Fitness
  • Cycling
  • Nature Walks
  • Social Networking

Languages

English
Full Professional

Timeline

Operations Manager/Partner

Life Cycle Training Institute
01.2019 - 03.2024

Independent Realtor

Self Employed Services
03.2012 - 09.2020

Account Executive

McAL- BMW-Division ANSA
03.2012 - 09.2017

Account Executive

Total Office Supplies. Co
07.2011 - 02.2012

Sales Manager & Account Executive

All Round Trading Co. Ltd/Office Plus Ltd
05.2004 - 03.2011

Accelerated 6 Month Programe-Integrative Health Coach - Holistic Health And Wellness

Institute Of Integrative Nutrition

Diploma In Sports Nutrition - Health & Wellness

Shaw Academy

Principals Of Real Estate Course - Real Estate

ROYTEC

Basic Supervisory Skills & Advanced Supervisory Training -

Personnel Management Services Ltd

Certificate Secretarial Course (1-Year) -Graduated Full Honors - Administration Studies

The Stenotype College

Computer Literacy -

Deltasoft Computer Training Centre

A Levels (Level 1) -

Polytechnic Government School

O' Level/ CXC Certification - High School

St James Government Secondary School

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Milissa Peertamsingh