Milind Naik
Calgary,AB
Summary
Detail-oriented and results-driven Software Quality Assurance Analyst with over 7 years of experience in both manual and automated testing across various platforms and domains. Proven expertise in test planning, bug tracking, requirements analysis, and cross-functional collaboration. Adept at ensuring software reliability, enhancing QA processes, and leading test cycles for web, mobile, and VoIP/AI platforms. Known for delivering robust and user-centric solutions through agile methodologies and quality engineering best practices.
Quality professional with in-depth expertise in quality analysis, known for driving impactful improvements. Proven ability to implement effective quality control processes and enhance operational efficiency. Highly collaborative and adaptable, committed to achieving results and ensuring team success.
Overview
8
8
years of professional experience
Work History
Quality Analyst
V Group Inc
12.2021 - 06.2024
- Conducted functional, UI, and regression testing on AI and VoIP-based platforms to ensure cross-platform compatibility.
- Defined and implemented test strategies to align with business goals and project requirements.
- Collaborated closely with developers, product managers, and stakeholders to clarify requirements and ensure quality deliverables.
- Prepared detailed test reports and performance evaluations to support release cycles.
- Trained and mentored junior QA staff on test procedures, tools, and documentation best practices.
QA Lead
Kunj Service Pvt Ltd.
12.2019 - 12.2021
- Led and mentored a team of 2+ QA Analysts, refining end-to-end QA and data analysis processes.
- Managed client requests and ensured timely project completion, optimizing workflow and increasing efficiency by 30%.
- Designed and executed data-driven test cases and analytics models to enhance software reliability and business intelligence.
- Analyzed test results and business data to provide actionable insights, improving overall software quality and operational efficiency.
- Tech Stack: Python, SQL, Power BI, Selenium, CI/CD Pipelines, JIRA, Data Analytics, Lead Runner.
Software QA Engineer
Intellicon Pvt. Ltd./ Qodenext Pvt. Ltd.
07.2017 - 12.2019
- Collaborated with 5 cross-functional teams across multiple departments to improve employee engagement metrics and optimize processes.
- Designed and implemented data-driven test frameworks, enhancing software quality and analytics capabilities.
- Analyzed and tested existing and new products, coordinating with 15+ developers to resolve 12 critical bugs.
- Conducted user acceptance testing (UAT) sessions for 8+ clients, gathering insights and refining product performance.
- Developed data models and reporting dashboards to track system performance, reducing out-of-stock incidents by 15%.
- Tech Stack: Python, SQL, Power BI, Selenium, JIRA, Data Analysis.
Software Developer
E-Info Chips Pvt. Ltd.
06.2016 - 06.2017
- Began IT career with a strong focus on software development and delivering innovative technology solutions.
- Enhanced coding skills by implementing projects aligned with industrial-grade architecture and best practices.
- Developed a platform for online grocery shopping and inventory management, streamlining operations and improving user experience.
Education
Post Graduate Diploma - Data Science
Southern Alberta Institute Of Technology (SAIT)
04.2025
Post Graduate Diploma - Information Technology Project Management
Conestoga College
04.2024
Bachelors in engineering - Information Technology
Gujarat Technological University
06.2016
Skills
- Programming languages: Python, Java
- Database management and querying
- DevOps and cloud management
- Selenium and Jenkins integration
- Experience with BDD and TestNG integration
- Tools & Platforms: Git, SVN, GitLab, Workbench, MS SQL Management Studio, Postman, JIRA, and Confluence
- Agile methodology
- Testing Type: UAT, Regression, Automation, A/B Testing, ETL testing, Functional and UI testing
Timeline
Quality Analyst
V Group Inc
12.2021 - 06.2024
QA Lead
Kunj Service Pvt Ltd.
12.2019 - 12.2021
Software QA Engineer
Intellicon Pvt. Ltd./ Qodenext Pvt. Ltd.
07.2017 - 12.2019
Software Developer
E-Info Chips Pvt. Ltd.
06.2016 - 06.2017
Post Graduate Diploma - Information Technology Project Management
Conestoga College
Bachelors in engineering - Information Technology
Gujarat Technological University
Post Graduate Diploma - Data Science
Southern Alberta Institute Of Technology (SAIT)
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