Miliben Patel
Fort St. John
Summary
An energetic individual with positive attitude and team player who strives to learn new things and train others for the same. A certified First Aid 1 health care provider as well as a Serve it Right holder.
Overview
7
7
years of professional experience
Work History
Store Manager
The Source
09.2023 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory and cash flows along with smooth allocation of work hours, job duties and store opening and closing procedures to the team.
- Addressed customer requirements and complaints promptly and professionally to exceed their expectations.
- Hiring, Managing and Training of store employees in fast-paced environment through proactive communication, Sales techniques and positive feedback.
Acting Store Manager
Virgin Plus - Bell Mobility
06.2023 - 08.2023
- Operational- store opening and closing duties, scheduling, educating, and managing staff with on going sales and operational training with clear communication and positive feedback.
- Inventory control, cash control, and ensuring a clean and safe work environment.
- Customer satisfaction- Listening, investigating and resolving issues to maintain positive relationships with clientele.
Sales Associate
The Source
01.2021 - 06.2023
- Sales -Educating customers about features and uses of latest electronic products and technology and Providing total solutions for various problems regarding wireless services like cellphone and internet plans. Opening, handling, and closing tills.
- Operations- Helping store manager with operational tasks and training new hires.
- Merchandising- Stocking, tagging, and front-facing products on the sales floor.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Personal Caretaker
Corinne Badry
11.2019 - 05.2021
- Helping with all the basic daily-routine tasks of the client. - Providing medications and dietary supplements to the client.
Fulfillment Associate/ Customer Experience
Walmart
03.2019 - 12.2019
- Stocking and re-stocking and zoning of merchandises. - Receiving stock from supply trucks and arranging them in backroom. - Helping customers locating and carrying products to the cashier.
Receptionist/Office Administrator/Education Counsellor
Desstination Nest
06.2017 - 11.2018
- Booking appointments, greeting clients, and maintaining registers. - Book-keeping, responding to phone calls and emails of clients and agents. - Counseling with students about selection of courses and colleges. - Supervising and helping trainee assistants.
Education
Post Degree Diploma Business (I.T.) - Business Adminiostration, Information Technology
Northern Lights College
Fort St. John, BC12.2020
Bachelor of Business Admin. (I.T.)(Hons.) - Business Adminiostration, Information Technology
Sardar Patel University
Anand, India05.2017
Diploma in Nursing (GNM) - Nursing, Health Care
Civil Hospital
Ahmedabad, India03.2013
Skills
- Leadership
- Administration
- Critical thinking
- Decision making
- Customer service
- Time management
- Inventory management
- Sales and merchandising
- Staffing and scheduling
- Event planning and execution
- Communication (verbal, written)
- Computer skills (Microsoft office)
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Elementary
Accomplishments
- Media and Marketing communication Volunteer, B.C. Winter games- Fort St. John,2020
- President, Student Council, Northern Lights College- Fort St. John, 2019.
- Vice President, Student Council, Northern Lights College- Fort St. John, 2019.
- Winner : Voice- Best speaker- Anand, 2018.
- NGO media representative and social activity volunteer, RRSA Organization (Animal rescue and rehabilitation)- Anand, 2016-2018.
Projects
Project on Human Resource Management- "A Study to determine performance appraisal and job Satisfaction of employees"- Anand, 2016.
Project on Organizational structure and Work environment- " A detailed study and evaluation of Al-Itqan LLC's Business structure" - Dubai, 2017. Project on solar energy power-stations in FSJ- "Proposal and report presentation of Solar operated power-stations at various public places in FSJ to meet the possible requirements of charging and other power-supply" Fort St. John, 2020.
Timeline
Store Manager
The Source
09.2023 - 04.2024
Acting Store Manager
Virgin Plus - Bell Mobility
06.2023 - 08.2023
Sales Associate
The Source
01.2021 - 06.2023
Personal Caretaker
Corinne Badry
11.2019 - 05.2021
Fulfillment Associate/ Customer Experience
Walmart
03.2019 - 12.2019
Receptionist/Office Administrator/Education Counsellor
Desstination Nest
06.2017 - 11.2018
Post Degree Diploma Business (I.T.) - Business Adminiostration, Information Technology
Northern Lights College
Bachelor of Business Admin. (I.T.)(Hons.) - Business Adminiostration, Information Technology
Sardar Patel University
Diploma in Nursing (GNM) - Nursing, Health Care
Civil Hospital
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