Milfida Yaque
Fresno
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Property Maintenance Worker
Green Acres MHP
Fresno, CA
11.2021 - Current
- Checked security systems regularly to ensure proper functioning.
- Installed drywall panels and painted interior walls when necessary.
- Created detailed reports documenting any issues found during inspections.
- Performed minor carpentry work such as installing shelves or repairing furniture.
- Performed routine inspections of the exterior of the building for signs of damage or wear.
- Coordinated with contractors to ensure that all repair jobs were completed properly.
- Managed inventory of supplies used for property maintenance tasks.
- Prepared estimates for materials required to complete repair jobs.
- Maintained records of all maintenance activities performed on the property.
- Replaced lighting fixtures and installed new light bulbs as needed.
- Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
- Operated power tools such as saws and drills to perform various repairs.
- Inspected buildings and grounds for safety hazards and code violations.
- Performed regular maintenance and repairs on plumbing, electrical, heating, and air conditioning systems.
- Responded to service requests from tenants in a timely manner.
- Cleaned common areas of the property including lobbies, hallways, stairwells, elevators, restrooms.
- Kept abreast of local building codes and regulations related to property maintenance.
- Assisted in cleaning up debris from construction sites or landscaping projects.
- Ensured that all safety protocols were followed while performing maintenance duties.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
- Estimated costs to repair machinery, equipment or building structures.
- Recorded type and cost of maintenance or repair work.
Assistant
Green Acres MHP
Fresno, CA
11.2020 - Current
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Greeted visitors, clients and guests in a professional manner.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Handled confidential information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
- Received and distributed mail, letters and packages.
- Reviewed and approved vendor invoices.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Stocked inventory and ordered office and kitchen supplies.
- Maintained front desk to provide positive first impression.
- Broke down boxes for garbage and recycling.
- Used filing systems to improve document management and organization.
- Entered data into databases accurately and efficiently.
Digital Printer Operator
Yaques Family Shop
Fresno
11.2016 - Current
- Examined printed copy for correct ink density, position on paper and registration.
- Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
- Enabled printing by loading materials and setting inking mechanisms to complete work orders.
- Inspected digital files in printer software to optimize functionality.
- Downloaded files to manipulate using manufacturer applications.
- Adjusted equipment and computer interface to print various sized projects using different paper stocks.
- Read work orders to determine instructions and specifications for machine set-up.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
- Used stitching or gluing techniques to secure endpapers, bindings and backings.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
After Hour Manager
Green Acres Mobilehome Park
Fresno
11.2021 - 06.2025
- Respond to emergencies that our residents might have
- Make sure pool, laundry room office door are locked
- Help maintain the areas clean
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Janitorial Cleaner
Alibers cleaning services
Bakersfield
05.2020 - 07.2021
- Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
- Stocked, sanitized, cleaned and inspected restrooms.
- Disposed of waste and gathered individual trash bags to place in receptacles.
- Notified superiors of damaged fixtures, dispensers and furniture or building issues.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Restocked supplies, replacing toiletries, liners and soaps.
- Replenished supply of hand soap, paper towels and other consumables.
- Transported trash and hazardous waste to appropriate disposal area.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Created inventory checklists and stocked housekeeping carts.
Cashier
Fresh Co company
Fresno, CA
02.2018 - 11.2020
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Painter
Everlast Painting
Clovis
03.2018 - 04.2020
- Cleaned and smoothed surfaces prior to painting.
- Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.
- Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
- Sprayed prepared surfaces with specified amounts of primers and finish coatings.
- Applied undercoats and finish materials using rollers and spray equipment.
Education
High School Diploma -
J&E Young
Fresno, CA06.2012
Skills
- Issue and conflict resolution
- Fluent in Spanish
- PPE use
- Customer service
- Organization
- Organizational skills
- Emergency response
- Facility maintenance
- Project management
- Effective communication
- Time management
- Attention to detail
- Problem solving
- Financial management
- Expense tracking
- Sales techniques
- Customer relationship management (CRM)
- Business administration
- Work prioritization
- Decision-making
- Teamwork
- Building maintenance
- Inventory management
- Policy enforcement
- Reporting and documenting
- Cost control
- Money handling
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Customer service and satisfaction
- Workplace safety compliance
- Google drive
- Budgeting and finance
Timeline
Property Maintenance Worker
Green Acres MHP
11.2021 - Current
After Hour Manager
Green Acres Mobilehome Park
11.2021 - 06.2025
Assistant
Green Acres MHP
11.2020 - Current
Janitorial Cleaner
Alibers cleaning services
05.2020 - 07.2021
Painter
Everlast Painting
03.2018 - 04.2020
Cashier
Fresh Co company
02.2018 - 11.2020
Digital Printer Operator
Yaques Family Shop
11.2016 - Current
High School Diploma -
J&E Young