Miles Thomas
Lafayette
Summary
I have been working ever since I legally could, and as such, I have an advanced understanding of working in the service industry, as well as branching out into other areas of work. I am a social person who loves meeting new people, and I am patient and calm with all customers and coworkers. I am a quick learner, and I never show up late to work. I always make sure my closes and opens are clean and up to par with the company standards.
Overview
2
2
years of professional experience
Work History
Cashier
Moraga Country Club
04.2024 - 09.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Performed closing, opening, and additional duties in other club areas (pool, golf, etc) as requested.
Volleyball Coach
Diablo Valley Volleyball Club
01.2024 - 04.2024
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Prepared athletes for special competitions and tournaments.
Host
WiseGirl Ristorante
10.2023 - 01.2024
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier/Restaurant Busser
Kebab Burger
09.2022 - 12.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Opened and closed the restaurant, including mopping, garbage disposal, restocking, and electronics.
Education
High School Diploma -
University of California, Riverside
06-2028
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- POS Systems
- Product Knowledge
Accomplishments
- Trained and mentored 3 employees.
Languages
Chinese (Mandarin)
Limited Working
Accomplishments
- Won the 'Most Improved' award for school volleyball team and the 'MVP' award for both school and club volleyball teams
Timeline
Cashier
Moraga Country Club
04.2024 - 09.2024
Volleyball Coach
Diablo Valley Volleyball Club
01.2024 - 04.2024
Host
WiseGirl Ristorante
10.2023 - 01.2024
Cashier/Restaurant Busser
Kebab Burger
09.2022 - 12.2022
High School Diploma -
University of California, Riverside
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