Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miles Rocha

Oakland

Summary

Dynamic front desk receptionist with exceptional customer service skills and strong schedule coordination. Committed to maintaining a welcoming environment and ensuring accurate payment processing.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

The Hills Swim & Tennis Club
Oakland
05.2025 - 08.2025
  • Greeted members and guests, providing exceptional customer service at the front desk.
  • Handled membership registrations and payments, ensuring accuracy in transactions.
  • Assisted members with inquiries about club facilities and services available.
  • Maintained cleanliness and organization of the reception area for a welcoming environment.
  • Coordinated tennis and swim lesson schedules, ensuring timely appointments for members.

Private Piano Teacher

Independent Employer
Oakland
11.2024 - 08.2025
  • Developed personalized lesson plans for students of varying skill levels.
  • Adapted lessons to meet individual learning styles and preferences effectively.
  • Provided constructive feedback to enhance students' performance and confidence.

Education

High School Diploma -

Bishop O'Dowd High School
Oakland
06-2025

Some College (No Degree) - Music Business

Berklee College of Music
Boston, MA
03-2026

Skills

  • Customer service
  • Payment processing
  • Schedule coordination
  • Time management
  • Conflict resolution
  • Effective communication

Certification

CPR Certified

Timeline

Front Desk Receptionist

The Hills Swim & Tennis Club
05.2025 - 08.2025

Private Piano Teacher

Independent Employer
11.2024 - 08.2025

High School Diploma -

Bishop O'Dowd High School

Some College (No Degree) - Music Business

Berklee College of Music
Miles Rocha