Milene Silva
Toronto,ON
Summary
Skilled in technical documentation, process improvement, and troubleshooting which ensure projects stay on track and meet specifications. Excellent in communication, teamwork, and adaptability, enabling successful collaboration with colleagues and clients to achieve project objectives.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Technical Assistant
Consulate General of Portugal in Toronto
Toronto, Canada
08.2023 - Current
- Issuing visas: issuance of short and long-stay visas, Schengen visas for temporary stays and national visas for reasons of study and/or work, as well as for residence.
- Representing the Ministry of Foreign Affairs: participates in the negotiation of bilateral and multilateral agreements on visas and the movement of people, including agreements with other countries.
- Represents the ministry in inter-ministerial committees and other national bodies on consular and visa issues.
- Works together with other state bodies and organizations to ensure efficiency in issuing visas and protecting the rights of foreign citizens.
- Based on experience in visa management, collaborates in the formulation of policies related to migration and the integration of foreigners in Portugal.
- Ensures the provision of consular support to Portuguese citizens, including issues related to visas and documents.
- Notary services: Recognition of signatures, luggage and residence certificates, return program, powers of attorney, terms of authentication, public forms.
- Confirming the authenticity of copies of documents, both Portuguese and foreign, for use in Portugal or in the country where the consulate is located.
- Certifying that the signature on a private document was made by the person who signed it.
- Creation of documents giving someone the power to act on behalf of another person.
- Documents that confirm the content of a private document before the consulate.
- Confirming the authenticity of foreign public documents so that they are valid in Portugal.
- Confirming the authenticity of document translations.
- Drawing up the habilitation of heirs, wills.
Educational Tourism Coordinator
Evolve Tours
Toronto, Canada
01.2019 - 01.2020
- Develop and maintain working relationships with the Evolve Tours committee.
- Organizing trips, itineraries and booking reservations.
- Creating initiatives so that other schools get involved and develop Canada's tourism industry.
- Working directly with suppliers in Canada, the USA, Latin America and Europe.
- Dynamic and easy ability to involve new schools and partners in the projects presented.
- Working as a tour guide, providing information and creating itineraries and activities in various cities in Canada, the USA, Latin America and Europe.
- Determining and establishing office procedures and routines.
- Scheduling and confirming appointments for the CEO.
Senior Social Worker
Médio Tejo Hospital Center - Tomar Unit
Tomar, Portugal
04.2010 - 01.2012
Education
Repatriation
Ministry of Foreign Affairs
05.2025 - 06.2025
Visas And Movement of Persons
Ministry of Foreign Affairs
04.2025 - 05.2025
Portugal International Judicial Cooperation
Ministry of Foreign Affairs
04.2024 - 06.2024
Associate of Arts - Tourism And Hospitality Management
George Brown College
Toronto, None 04.2017 - 05.2019
English-as-a-Second-Language Education
Hansa Language Center
07.2016 - 07.2017
Bachelor of Science - Social Work
Escola Superior De Educação E Ciências Sociais
Leiria 09.2007 - 04.2010
Skills
- Attention to detail
- Negotiation skills
- Documentation proficiency
- Media and recording options
- Administrative skills
- Document authentication
- Consular support
- Relationship management
Language
- Portuguese - Proficient
- English- Proficient
- Spanish- Intermediate
Timeline
Repatriation
Ministry of Foreign Affairs
05.2025 - 06.2025
Visas And Movement of Persons
Ministry of Foreign Affairs
04.2025 - 05.2025
Portugal International Judicial Cooperation
Ministry of Foreign Affairs
04.2024 - 06.2024
Technical Assistant
Consulate General of Portugal in Toronto
08.2023 - Current
Educational Tourism Coordinator
Evolve Tours
01.2019 - 01.2020
Associate of Arts - Tourism And Hospitality Management
George Brown College
04.2017 - 05.2019
English-as-a-Second-Language Education
Hansa Language Center
07.2016 - 07.2017
Senior Social Worker
Médio Tejo Hospital Center - Tomar Unit
04.2010 - 01.2012
Bachelor of Science - Social Work
Escola Superior De Educação E Ciências Sociais
09.2007 - 04.2010
Similar Profiles
Kenia GarciaKenia Garcia
Administrative Assistant at Consulate General of the Dominican Republic in TorontoAdministrative Assistant at Consulate General of the Dominican Republic in Toronto
Christopher FakhourieChristopher Fakhourie
Economic and Trade Specialist at Consulate General of the Czech Republic in TorontoEconomic and Trade Specialist at Consulate General of the Czech Republic in Toronto
Jesse BurrowsJesse Burrows
Marketing Analyst at Consulate General of Italy in Toronto - Trade CommissionMarketing Analyst at Consulate General of Italy in Toronto - Trade Commission
Jordan RendellJordan Rendell
Account Executive at ArjoAccount Executive at Arjo
Abhishek RudraAbhishek Rudra
Senior Software Engineer at ShopifySenior Software Engineer at Shopify