Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Milena Del Rosario

Toronto,ON

Summary

Enthusiastic and customer-oriented professional with three years of hands-on experience in the retail industry. Possesses a strong foundation in delivering exceptional customer service, eager to transition into the restaurant business as a hostess or server assistant, leveraging transferable skills to ensure memorable dining experiences for customers. Proven ability to work in fast-paced environments while upholding high standards of efficiency and professionalism.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Full-Time/Part-Time Sales Associate

Bergo Designs
12.2021 - 01.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Efficient learning of smart vendor to process new transactions, handle cash and manage returns, exchanges and refunds in accordance with store policy.

Full-Time

Private Nanny
04.2021 - 12.2021
  • Enhanced children's emotional well-being by providing consistent and nurturing care.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Cooking, housekeeping duties and intuitive cleaning to ensure overall satisfaction of care for both the parents and the children.

Full-Time

Private Nanny
09.2020 - 12.2020
  • Maintained a safe and clean environment for children by adhering to strict hygiene standards during meal preparation and playtime.
  • Assisted with homework completion as needed.
  • Managed household tasks such as laundry, light cleaning, and meal preparation to ensure a smooth-running home environment for the family.


Education

Bachelor of Kinesiology -

University of Toronto
06.2026

High School Diploma -

Northern Secondary School
06.2021

Skills

  • Quick and Enthusiastic Learner
  • Intuitive and Motivated Individual
  • Honest and Reliable in keeping commitments
  • Obtains positive attitude
  • Willing to expand and learn new things
  • Hardworking individual with great teamwork skills
  • Adapt to diverse groups

Certification

  • Ontario Smart Serve
  • Valid Ontario Driver's License
  • WHMIS Certificate


Languages

  • Fluent in English
  • Fluent in Tagalog


References

Available upon request

Timeline

Full-Time/Part-Time Sales Associate

Bergo Designs
12.2021 - 01.2024

Full-Time

Private Nanny
04.2021 - 12.2021

Full-Time

Private Nanny
09.2020 - 12.2020

Bachelor of Kinesiology -

University of Toronto

High School Diploma -

Northern Secondary School

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Milena Del Rosario