Milena Boricic
Mississauga,ON
Summary
Proficient food service management professional with active CSNM membership. Successful at overseeing employee training, optimizing team performance, and increasing customer satisfaction. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
7
7
years of professional experience
Work History
Food Service Manager
Compass Canada
Burlington
03.2023 - Current
- Conducting MDS/ quarterly assessments and relevant Point Click Care tasks. Participating in Care Conferences and Resident's Food Council.
- Creating menus that incorporate seasonal ingredients and reflect special occasions while adhering to budgetary constraints.
- Developing individualized menus and dietary interventions in collaboration with registered Dietitian.
- Ensuring compliance with Residents Bill of Rights, MOH and MOL regulations.
- Maintaining compliance with health and safety regulations ensuring a clean and safe dining environment.
- Investigating and resolving complaints concerning food quality and service.
Food Service Supervisor
Compass Canada
Toronto
12.2021 - 03.2023
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
Chef De Partie
Bymark Restaurant
08.2017 - 08.2019
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
- Prepared a variety of fine dining dishes from scratch according to recipes or customer requests.
- Adhered to health and safety regulations while preparing food items in the kitchen area.
Education
Food And Nutrition Management
George Brown College
Toronto, ON06-2021
Culinary Management
George Brown College
Toronto, ON06-2017
Master of Science - Chemistry
Faculty of Science And Mathematics
Kragujevac, Serbia12-2009
Skills
- Team Development
- Customer Service
- Quality Control
- Menu development
- Food presentation
- Facility Maintenance
- Special events planning
- Staff Leadership
- Regulatory Compliance
Websites
Timeline
Food Service Manager
Compass Canada
03.2023 - Current
Food Service Supervisor
Compass Canada
12.2021 - 03.2023
Chef De Partie
Bymark Restaurant
08.2017 - 08.2019
Food And Nutrition Management
George Brown College
Culinary Management
George Brown College
Master of Science - Chemistry
Faculty of Science And Mathematics
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