MILDRED AUSTRIA
Ottawa,ON
Summary
Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Horton - Bayshore Mall
02.2024 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
Store Supervisor
International Toyworld Inc.
12.2022 - 10.2023
Selling Supervisor
Non - Wearable MBC Inc.
02.2022 - 12.2022
Selling Supervisor
Meridien Business Leader Inc.
03.2020 - 02.2022
Selling Supervisor
MCLG Management Corp.
08.2015 - 02.2020
Customer Service Representative
Alorica Philippines Inc
04.2015 - 05.2015
Second Assistant Manager
Golden Arches Development Corp. O/a McDonalds
11.2012 - 01.2015
Manager Trainee
Golden Arches Development Corp.o/a McDonalds
05.2012 - 11.2012
Service Crew/ Crew Trainer
Golden Arches Development Corp.
06.2009 - 05.2012
Education
Secondary School -
Mabini High School Janopol Branch
Tanauan City, Batangas01.2007
Bachelor of Science - Information Technology
Polytechnic University of the Philippines
Sto. Tomas, Batangas01.2011
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Schedule management
- Inventory management
- Customer service
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Training
- GADC, Training, Learning & Development Center, 3rd flr. F & M Building, Palanca St., Makati City, Philippines, Effective Management Practices Class #72, 05/06/13 - 05/10/13, Dean's Lister, Gold Hat Awardee
- GADC, Training, Learning & Development Center, 3rd flr. F & M Building, Palanca St., Makati City, Philippines, Advanced Shift Management Class #131, 11/25/12 - 11/28/12, Dean's Lister
- GADC, Training, Learning & Development Center, 3rd flr. F & M Building, Palanca St., Makati City, Philippines, Basic Shift Management Class #139, 08/14/12 - 08/17/12, Dean's Lister
- GADC, Training, Learning & Development Center, 3rd flr. F & M Building, Palanca St., Makati City, Philippines, Food Safety Course Class #131, 08/13/12
- McDonald's Sto. Tomas, Sto. Tomas, Batangas, Philippines, People Class, 08/10/12
- McDonald's QA Garcia, Quezon Avenue Corner Dr Garcia Street, Brgy. Paligsahan, Quezon City, Philippines, Basic Refresher Course for Pollution Control Officers, 11/06/14
Applicant
MILDRED P. AUSTRIA
Languages
English
Full Professional
Timeline
Food Service Supervisor
Tim Horton - Bayshore Mall
02.2024 - Current
Store Supervisor
International Toyworld Inc.
12.2022 - 10.2023
Selling Supervisor
Non - Wearable MBC Inc.
02.2022 - 12.2022
Selling Supervisor
Meridien Business Leader Inc.
03.2020 - 02.2022
Selling Supervisor
MCLG Management Corp.
08.2015 - 02.2020
Customer Service Representative
Alorica Philippines Inc
04.2015 - 05.2015
Second Assistant Manager
Golden Arches Development Corp. O/a McDonalds
11.2012 - 01.2015
Manager Trainee
Golden Arches Development Corp.o/a McDonalds
05.2012 - 11.2012
Service Crew/ Crew Trainer
Golden Arches Development Corp.
06.2009 - 05.2012
Bachelor of Science - Information Technology
Polytechnic University of the Philippines
Secondary School -
Mabini High School Janopol Branch
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