Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
Generic

Mildred Abazan

Santa Ana

Summary

Youth care professional with extensive experience at Crittenton Services for Families and Children, specializing in mentoring at-risk youth. Demonstrated success in creating supportive environments, managing medication, and documenting case progress. Skilled in multitasking and problem-solving, facilitating achievement of personal and educational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Youth Care Worker

Crittenton Services for Families and Children
Fullerton
12.2022 - Current
  • Conducted assessments of clients' needs upon intake into program.
  • Encouraged completion of daily chores and personal hygiene practices.
  • Supervised daily activities and ensured a safe environment for all youth.
  • Established behavioral modification goals and assessed progress toward goals.
  • Conducted conflict resolution sessions among youths to foster a positive living situation.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Utilized vehicles to transport youth to and from school, appointments and outings.
  • Maintained detailed records of youths' progress, incidents, and daily activities.
  • Provided crisis intervention and support during emotional or behavioral incidents.
  • Used job-related software to compose or prepare correspondence, case notes, and technical reports.
  • Managed medication distribution.
  • Supported youths in the transition process from care to independent living or family reunification.
  • Assisted individuals with daily living skills such as hygiene, budgeting, grocery shopping .
  • Supported and encouraged academic performance to help youth achieve educational goals.

Sales Coordinator

TJ Maxx
Orange
10.2018 - 04.2023
  • Supervised front end team cashiers
  • Managed returns and purchases while providing great customer service daily.
  • Handled customer complaints in a professional manner.
  • Computed purchases and received and processed cash or credit payment.
  • Recorded lost or stolen merchandise to stay up to date with lost revenue and amounts of merchandise taken.
  • Organized racks to keep the store at the desired cleanliness and meet customers' expectations.
  • Addressed customer service requests and communicated with customers daily, including phone call assistance.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Established ambitious goals for employees to promote achievement and surpass business targets.

Advisor

Orange County Community Housing Corporation / Stepping Up
Santa Ana
08.2021 - 05.2022
  • Planned and executed curriculum to present to students to help academically or in social life skills
  • Mentored at-risk youth both academically and socially multiple times a week
  • Designed helpful PowerPoint slides with activities integrated using Microsoft PowerPoint
  • Collaborated to plan events for youth
  • Managed student tracking with data entry using Google docs and Excel
  • Searched for resources both educational and personal for students on an as needed basis
  • Developed case notes for students in order to track progress and behavior

Child Care/Personal Assistant

Busy Bee Daycare
Orange
04.2018 - 08.2018
  • Controlled Microsoft Word to do sign in sheets and activity sheets
  • Created PowerPoint slides for children to help with learning and speech
  • Led and interacted in learning activities with children in an indoor and outdoor environment
  • Maintained areas cleaned and organized to keep a safe environment

Education

Bachelor of Science - Human Services

California State University
Fullerton
05.2022

High School Diploma -

Orange High School
Orange, CA
06.2017

Skills

  • Domestic violence training
  • Experience with at-risk youth
  • Human Services
  • Multitasking
  • Customer service
  • Youth mentoring
  • Life skills training
  • Problem-solving
  • Self motivation
  • Youth supervision
  • Effective communication
  • Team collaboration
  • Case documentation
  • Medication management
  • Computer proficiency and reporting
  • Teamwork and collaboration
  • Recordkeeping organization

Certification

YWCA 40 Hour Domestic Violence Training

Accomplishments

  • Leadership role at TJ Maxx as a coordinator overseeing performance of cashiers.

Languages

Spanish
Native/ Bilingual

Timeline

Youth Care Worker

Crittenton Services for Families and Children
12.2022 - Current

Advisor

Orange County Community Housing Corporation / Stepping Up
08.2021 - 05.2022

Sales Coordinator

TJ Maxx
10.2018 - 04.2023

Child Care/Personal Assistant

Busy Bee Daycare
04.2018 - 08.2018

Bachelor of Science - Human Services

California State University

High School Diploma -

Orange High School

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Mildred Abazan