Milcha Hagos
Calgary, Alberta,AB
Summary
Dynamic professional with a strong background in life skills training at CCIS, adept at fostering independence in newcomers. Proven interpersonal and problem-solving abilities, complemented by multilingual communication skills. Successfully assisted clients in navigating essential services, enhancing their quality of life through tailored support and guidance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Skill Work/ Interpreter
CCIS (Calgary Catholic Immigration Service)
Calgary, AB
01.2024 - Current
- Teach skills for independent living including physical tasks such as those related to hygiene and home care to newcomers and immigrant
- Greeting new clients and assisting them with their new accommodation
- Train skills required for independence in the community environment including banking, shopping, bus skills, accessing recreational activities
- Complete monthly case notes within the case file to chart the client’s progress.
- Complete all required documents, and maintain the confidentiality of all staff, and clients. Records and reports.
- Assist clients with medical appointments and interpretation.
Pharmacy Assistant
Medicare Plus Pharmacy
Calgary, AB
08.2023 - 11.2023
- Fill prescription into the Kroll system
- Count and pack medication
- Communicate with co-workers and Clients
- Process and register transactions (cash/visa)
- Add insurance and copay to the client profile
Respite/ Babysitting children with ADHD
Family4u Service
Calgary, Alberta
01.2022 - 01.2023
- Supervising and monitoring child safety
- Organizing age-appropriate activities and playtime
- Participating in social activities with the children
- Helping with homework and school activities
- Looking after the child's mental and emotional state
Airplane Maintenance
DFM (Delta Facility Maintenance)
Calgary, AB
01.2021 - 01.2023
- Maintaining a clean warehouse environment
- Cleaning and organizing airplane
- Safety checks for Delta
- Organizing supplies for boarding passengers
Education
Bachelor of Science - Behavioural Science
Ambrose University
Calgary, AB06-2028
Pharmacy assistant certificate -
Sait College
Calgary, Alberta01.2023
Alberta high school diploma -
Father Lacombe High School
Calgary, Alberta01.2022
Skills
- Interpersonal and communication skills
- Planning and organization
- Quick learner
- Advisory and problem-solving
- Safety procedure knowledge
- Multilingual: English, Tigrinya, Amharic
Certification
- 2023First Aid and CPR
- 2024Class 7 soon to be class 5 driver’s license
References
Available upon request
Hobbies and Interests
I enjoy reading crime novels, documentaries, badminton, and quality time with friends and family.
Volunteer Experience
- Habitat for Humanity, Calgary, AB, 2021-05, 2021-07, Serving customers/ cashier, Maintaining a clean and pleasant environment for customers, Counting customers from the front door for safety procedure, Greeting customers with a smile
- Oasis Medical Clinic, Calgary, AB, 2021-06, 2021-09, Reception - creating in-person appointments, Customer service, Accepting phone calls and booking phone call appointments, Helping clients with COVID-19 vaccine papers
- Volunteer in the Eritrean community in Calgary, 2019, Present
Disclaimer
Bondable
Timeline
Life Skill Work/ Interpreter
CCIS (Calgary Catholic Immigration Service)
01.2024 - Current
Pharmacy Assistant
Medicare Plus Pharmacy
08.2023 - 11.2023
Respite/ Babysitting children with ADHD
Family4u Service
01.2022 - 01.2023
Airplane Maintenance
DFM (Delta Facility Maintenance)
01.2021 - 01.2023
Bachelor of Science - Behavioural Science
Ambrose University
Pharmacy assistant certificate -
Sait College
Alberta high school diploma -
Father Lacombe High School