Milanne Champagne
Val-d'Or,QC
Summary
Proven expertise in maintaining hygiene and enhancing customer satisfaction, demonstrated at St-Hubert by resolving complaints and upselling premium drinks. Skilled in bar equipment operation and product presentation, significantly contributing to workplace efficiency and revenue growth. Adept at fostering positive team dynamics and streamlining bakery production processes at IGA Grocery Store.
Overview
4
4
years of professional experience
Work History
Barmaid/Waitress
St-Hubert
11.2022 - Current
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
Bakery Production Worker
IGA Grocery Store
05.2021 - 08.2021
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
Education
High School Diploma -
Golden Valley School
Val-d'Or, QC06-2024
Skills
- Cleanliness and hygiene
- Bar equipment operation
- Handling complaints
- Product presentation
Languages
French
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Barmaid/Waitress
St-Hubert
11.2022 - Current
Bakery Production Worker
IGA Grocery Store
05.2021 - 08.2021
High School Diploma -
Golden Valley School
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