Milaniya Toma
Saskatoon,SK
Summary
Dynamic customer service professional with extensive experience at Dollarama as a Key Holder Supervisor. Proven expertise in cash handling and transaction processing, complemented by strong active listening skills. Recognized for enhancing customer engagement and training new employees, ensuring efficient operations and exceptional service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Your Independent Grocer
11.2024 - Current
I currently work at Independent Grocer as a customer service representative, cashier, self-checkout attendant, and online order picker.
Key Holder Supervisor
Dollarama Store
11.2023 - 08.2024
I worked in Dollarama as a Key Holder Supervisor, including customer service and office opening and closing.
Education
Graduate Certificate - Community Justice Worker
Saskatchewan Polytechnic
Saskatoon, SK06-2025
High School Diploma -
Holy Cross High School
Saskatoon, SK06-2023
Skills
- Customer engagement
- Cash handling
- Point of sale operation
- Inventory management
- Transaction processing
- Online order fulfillment
- Time management
- Team collaboration
- Sales support
- Training new employees
- Opening and closing procedures
- Cash management
- Refund handling
- Attention to detail
- Active listening
- Creative thinking
Languages
English
Full Professional
Arabic
Native or Bilingual
Certification
High School Diploma, and Saskatchewan Polytechnic.
Timeline
Customer Service Cashier
Your Independent Grocer
11.2024 - Current
Key Holder Supervisor
Dollarama Store
11.2023 - 08.2024
Graduate Certificate - Community Justice Worker
Saskatchewan Polytechnic
High School Diploma -
Holy Cross High School