Adept at fostering customer relationships and enhancing sales, I excelled as a Sales Representative at Forma Ideale, where I significantly contributed to customer satisfaction and store promotions. My experience as an Inventory Clerk honed my organizational skills, while humanitarian efforts showcased my commitment to community service and interpersonal communication.
My main role is to reach out to customers and let them know their new furniture is on the way! I also make sure to share any exciting discounts or promotions available at the store so they can take advantage of great savings.
My Key Responsibilities:
Customer Communication: I call customers to confirm the arrival of their furniture and make sure they’re ready for the delivery.
Promote Special Deals: I let customers know about the latest discounts and offers available at the store, encouraging them to stop by and shop for more items. Provide Helpful Support: I answer any questions they have about their delivery, products, or current promotions, ensuring they feel confident and well-informed.
Create Positive Connections: I aim to build a friendly relationship with each customer, making sure they feel valued and excited about their purchase.
Keep Track: I record all my customer interactions and deliveries, ensuring that everything runs smoothly and follow-ups happen on time.
Organization of Humanitarian events, for example:
Humanitarian banquet
Humanitarian bidding
Case study
Humanitarian masquerade ball
Humanitarian cinema
All the money that was gathered from this events was donated for the children in need.