Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milana Zlonoga

Windsor

Summary

Adept at fostering customer relationships and enhancing sales, I excelled as a Sales Representative at Forma Ideale, where I significantly contributed to customer satisfaction and store promotions. My experience as an Inventory Clerk honed my organizational skills, while humanitarian efforts showcased my commitment to community service and interpersonal communication.

Overview

9
9
years of professional experience

Work History

Sales Representative

Forma Ideale
09.2023 - 11.2024

My main role is to reach out to customers and let them know their new furniture is on the way! I also make sure to share any exciting discounts or promotions available at the store so they can take advantage of great savings.

My Key Responsibilities:

Customer Communication: I call customers to confirm the arrival of their furniture and make sure they’re ready for the delivery.

Promote Special Deals: I let customers know about the latest discounts and offers available at the store, encouraging them to stop by and shop for more items. Provide Helpful Support: I answer any questions they have about their delivery, products, or current promotions, ensuring they feel confident and well-informed.

Create Positive Connections: I aim to build a friendly relationship with each customer, making sure they feel valued and excited about their purchase.

Keep Track: I record all my customer interactions and deliveries, ensuring that everything runs smoothly and follow-ups happen on time.

Inventory Clerk

Dis and Sinsay
05.2024 - 05.2024
  • Maintained inventory count, tracked usage, and documented variances.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.


Humanitarian Worker

Student Association Nova
10.2018 - 10.2022

Organization of Humanitarian events, for example:


Humanitarian banquet


Humanitarian bidding


Case study


Humanitarian masquerade ball


Humanitarian cinema


All the money that was gathered from this events was donated for the children in need.

Red Cross Volunteer

Red Cross Vranje
09.2015 - 10.2017
  • Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
  • Promoted health initiatives among vulnerable populations through participation in vaccination campaigns and health promotion efforts.
  • Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
  • Provided comfort and care for disaster victims through timely assistance and compassionate support.

Education

Graduate in Economics - International Business Management

Faculty of Economics
Nis, Serbia
09-2024

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Team worker
  • Communication
  • Work under pressure
  • Event organization
  • Public performance
  • Responsibility

Languages

English
Professional Working
Serbian
Native or Bilingual
Spanish
Limited Working

Timeline

Inventory Clerk

Dis and Sinsay
05.2024 - 05.2024

Sales Representative

Forma Ideale
09.2023 - 11.2024

Humanitarian Worker

Student Association Nova
10.2018 - 10.2022

Red Cross Volunteer

Red Cross Vranje
09.2015 - 10.2017

Graduate in Economics - International Business Management

Faculty of Economics
Milana Zlonoga