Milana Smith
Sacramento
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Sacramento, CA
06.2024 - Current
- Monitored and made Doordash orders.
- Handled headset taking drive-through orders.
- Communicated with team about orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Caretaker
Pacific Homecare Services
Sacramento, CA
01.2024 - Current
- Assists clients with daily activities.
- CPR certified.
- Careful supervision of clients with mental disabilities.
- Is able to communicate in ASL with clients who are nonverbal or deaf.
Crew Member
Five Guys
Sacramento, CA
01.2024 - 05.2024
- Took orders at cash register.
- Communicated with team members about orders.
- Adhered to food safety standards in restaurant.
- Learned to clean the restaurant when closing.
Education
High School Diploma -
South Sutter Charter
Sacramento, CA05-2023
Bachelor of Arts - English
Sacramento State
Sacramento, CA05-2027
Skills
- Punctual
- Fast-learner
- Observant
- Friendly
- Positive
- Problem-solving
- Safe food handling
- Menu memorization
Accomplishments
- Save Serve Certified
- CPR Certified
- Earned Seal of Biliteracy Award by South Sutter Charter in 2023.
Timeline
Crew Member
McDonald's
06.2024 - Current
Caretaker
Pacific Homecare Services
01.2024 - Current
Crew Member
Five Guys
01.2024 - 05.2024
Bachelor of Arts - English
Sacramento State
High School Diploma -
South Sutter Charter