Milan Thapa
740- Kipps Lane, London,ON
Summary
Driven and committed healthcare professional with a recent graduation as a Personal Support Worker from Fanshawe College. Experienced in delivering compassionate and individualized patient care, supported by strong organizational skills and a solid healthcare background. Diverse experience working in various sectors has taught resilience and collaboration, making adaptable to different environments. Eager to continue enhancing professional and personal development within this organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PSW
University Hospital
11.2023 - Current
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Collaborated with healthcare professionals to ensure seamless delivery of services for optimal patient outcomes.
- Facilitated mobility assistance for patients with limited physical capabilities, utilizing proper body mechanics to prevent injuries for both parties involved.
Line Cook
Cineplex
05.2023 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Production Team Member
Aisin Canada
11.2022 - 01.2023
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Loaded and unloaded materials and assemblies weighing as much as 30 pounds.
- Achieved timely production targets by effectively managing time and resources within the team.
- Optimized workflow by organizing workstations for increased productivity and reduced downtime.
- Set up, operated and maintained production machinery.
Patient Registrar
Tanahun Sewa Hospital Pvt. Ltd.
01.2015 - 04.2016
- Accurately and efficiently registered patients by collecting and verifying personal information
- Scheduled and coordinated patient appointments, and tests, optimizing clinic efficiency
- Answered phone calls and inquiries from patients, providing exceptional customer service and addressing concerns or issues
- Collaborated with healthcare professionals to obtain necessary medical documentation and complete patient registration process
- Assisted patients with completing necessary forms, explaining hospital policies and procedures as needed.
Education
Personal Support Worker (psw) Certificate -
Fanshawe College
London, ON09.2023
Graduate Certificate/Health Systems Management in Health Science -
Fanshawe College
London, ON09.2022
Bachelor of Science - Microbiology
Prithvi Narayan Campus
Pokhara, Nepal10.2019
High School Diploma -
Amar Singh Higher Secondary School
Pokhara, Nepal10.2014
Skills
- Professional Attitude
- Time management and organization
- Empathy and compassion
- Critical and Creative Thinking
- Teamwork and Collaboration
- Data Confirmation
- Ability to maintain confidentiality and respect privacy
- Flexibility and adaptability
- Active listening and communication skills
- Resilience under pressure
- Emotional Support
- Compassionate Care
- Time Management
Certification
- Basic Life Support (HCP) certificate
- First Aid & CPR/AED level C certificate
- Canadian Food and Safety Certificate
- Computer Operator Course certificate
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Experiential Travelling
I have a passion for traveling to new destinations, where I eagerly dive into the local food, lifestyle, and culture. I relish the opportunity to fully immerse myself in the unique experiences each place has to offer. Additionally, I find great joy in appreciating nature in its most unspoiled and pristine state, savoring the beauty and tranquility it provides.
Timeline
PSW
University Hospital
11.2023 - Current
Line Cook
Cineplex
05.2023 - 09.2023
Production Team Member
Aisin Canada
11.2022 - 01.2023
Patient Registrar
Tanahun Sewa Hospital Pvt. Ltd.
01.2015 - 04.2016
Personal Support Worker (psw) Certificate -
Fanshawe College
Graduate Certificate/Health Systems Management in Health Science -
Fanshawe College
Bachelor of Science - Microbiology
Prithvi Narayan Campus
High School Diploma -
Amar Singh Higher Secondary School
- Basic Life Support (HCP) certificate
- First Aid & CPR/AED level C certificate
- Canadian Food and Safety Certificate
- Computer Operator Course certificate
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