Milan Tanna
Scale Operator
BRAMPTON,Ontario
Summary
Customer Relationship Management, Processing Cash Drawer, Efficient and Detail-Oriented Calm and Professional Under Pressure Issue and Complaint Resolution, POS Systems and Ordering Platforms Office Management Technical Savvy Hardworking and passionate individual with strong organizational skills eager to secure better position in industry. Ready to help team achieve company goals. Experienced with over 2 years in customer service with excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Scale Operator
G&L Group Of Companies
Vaughan, ON
10.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Greeted customers and provided excellent service to internal and external clients.
- Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
- Answered customer calls professionally and routed to appropriate person.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Dispatched orders to drivers for efficiency.
- Used NAV to track products as they arrived at and departed from facility.
- Collaborated with other departments to ensure accuracy of all measurements.
- Trained and supervised employees on office policies and procedures.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Education
MECHANICAL PRECISION
Georgian College
01.2018 - 01.2020
BACHELOR OF MECHANICAL - undefined
Marwadi University
01.2013 - 01.2017
Skills
Outbound Scale Operations
undefinedCertification
Microsoft Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
Scale Operator
G&L Group Of Companies
10.2021 - Current
MECHANICAL PRECISION
Georgian College
01.2018 - 01.2020
BACHELOR OF MECHANICAL - undefined
Marwadi University
01.2013 - 01.2017
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