Summary
Overview
Work History
Education
Skills
Certification
Licensing - License
Availability
References
Timeline
Generic

Milan Singh

Winnipeg,Canada

Summary

An engaging and dynamic professional seeking a position in services industry that will capitalize upon and enhance my client service experience, skills and passion to assist and serve others. Apart this, I am always ready to step out of my comfort zone and gain new experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

canadian tire
Winnipeg, Manitoba
01.2024 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Warehouse Lead

sobeys
Winnipeg, Manitoba
08.2023 - 12.2023
  • Received and processed incoming orders, including verifying stock availability and accuracy of shipments.
  • Maintained inventory records by accurately recording all items received and shipped.
  • Organized warehouse layout to maximize efficiency of storage space usage.
  • Packed customer orders for shipment in accordance with company guidelines.
  • Assisted customers with inquiries regarding order status or product availability.
  • Performed daily cycle counts to ensure accurate inventory levels were maintained.

Education

E-Commerce Professional -

Robertson College
Winnipeg, MB
10.2024

Senior Secondary -

Sangrur Public School
Sangrur, Punjab, India
04.2021

Skills

  • Payment Processing
  • Customer Assistance
  • Customer Service
  • Payment Collection
  • Product Recommendations
  • ID Verification
  • Access Control
  • Electronic surveillance

Certification

  • Diploma in Basic Computer Applications, 04/01/23 - 06/30/23, Bansal Accounts Centre, Punjab, India
  • Diploma in Computer Accounting, 11/01/22 - 03/31/23, Global Institute of Information Technology, Punjab, India

Licensing - License

Valid Manitoba Security Guards License

Availability

Available afternoons and evenings on weekdays, anytime on weekends.

References

Preet kamal

customer service and houseware manager ,Canadian tire

contact number-2046198626

Timeline

Customer Service Representative

canadian tire
01.2024 - 09.2024

Warehouse Lead

sobeys
08.2023 - 12.2023

E-Commerce Professional -

Robertson College

Senior Secondary -

Sangrur Public School

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Milan Singh