Milan Latinovic
Niagara Falls,ON
Summary
Top-performing Sales Consultant recognized for exceptional sales negotiation and customer relationship management skills. Achieved Presidents Club status in 2024 and 2025, consistently driving dealership profitability. Results-driven Sales & Leasing Consultant with a proven track record in customer relationship management, sales negotiation, and portfolio oversight. Recognized for achieving top sales performance and maintaining high customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales & Leasing Consultant
St.Catharines Volkswagen
St. Catharine's, Ontario
2022 - Current
- Consistently generated new business through prospecting, referrals and lead follow up
- Conducted needs-based consultations to match customers with appropriate vehicles and financing options
- Strategically negotiated pricing, trade values and deal structures to maximize dealership profitability while maintaining a high level of customer service
- Regularly utilized operational systems including “One-eighty” & “Vauto”
- Oversee and manage AI-service drive and Leasing portfolio
- Maintain accurate and organized documentation for all client and internal transactions
- Top Sales Consultant (2024, 2025)
- Presidents Club Award (2024, 2025)
- Selected as 2025 Guild Member, ranking among top 40 sales consultants for new VW vehicles in Canada
- 2025 Guild Member (Top 40 Sales Consultants in Canada for New VW Vehicles)
- Responsibility for overseeing Leasing Portfolio (2024-Present)
Google Chromebook Specialist
Google/Premium Retail Sales
St. Catharine's, Ontario
2021 - 2022
- 3rd ranked Google Salesperson in Canada wide competition (2022)
- Delivered product knowledge training to customers and store members, enhancing overall customer experience
- Facilitated weekly and daily training sessions focused on improving sales performance and product knowledge
- Partnered with retail management at Best Buy and Walmart to enhance merchandising strategies and increase product visibility
Sales Associate
The Mobile Shop
Niagara Falls, Ontario
2020 - 2021
- Delivered consultative sales approach, matching customers with wireless devices, rate plans, and accessories tailored to individual needs
- Managed contact activations, account modifications, financing agreements, and billing inquiries accurately, ensuring customer satisfaction
- Trained new staff on effective sales strategies, device features, and customer engagement techniques to enhance team performance
Education
High School Diploma -
A.N Myer
Niagara Falls06-2017
Skills
- Sales negotiation
- Customer relationship management
- Problem solving
- Goal orientation
- Leasing portfolio management
- Team leadership
- Goals and performance
Certification
OMVIC
Timeline
Sales & Leasing Consultant
St.Catharines Volkswagen
2022 - Current
Google Chromebook Specialist
Google/Premium Retail Sales
2021 - 2022
Sales Associate
The Mobile Shop
2020 - 2021
High School Diploma -
A.N Myer