MILAN DAVE
Winnipeg,MB
Summary
Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable sales experiences. Over 5 years of experience managing store operations/call services for large, reputable retail outlets including Freedom Mobile, Telus, BellMts and Shaw. Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Shaw Communications
09.2021 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Field Sales
OSL Direct Services
06.2021 - 09.2021
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
Cust Supp Tech Adv
24-7 Intouch
07.2020 - 09.2021
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Fostered supportive learning environment, facilitating peer-to-peer tech tutoring sessions.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Tutor
Math4me
07.2020 - 07.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Sales Specialist B2B
Telus Small Business
06.2020 - 07.2020
- Built strong client relationships through consistent communication and effective problemsolving.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Store Manager
Freedom Mobile
01.2019 - 03.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Representative
Freedom Mobile
04.2017 - 01.2020
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Helper
Tim Hortons
04.2017 - 07.2017
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
IELTS Trainer
Maruti Overseas PVT LTD
04.2016 - 11.2016
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
- Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
Education
Computer Programmer (Diploma) - IT
Seneca College
Toronto, Ontario12.2018
Skills
- Sales
- Management
- Training
- PPT Presentation
- Leadership
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional
Punjabi
Limited Working
Timeline
Sales Consultant
Shaw Communications
09.2021 - Current
Field Sales
OSL Direct Services
06.2021 - 09.2021
Cust Supp Tech Adv
24-7 Intouch
07.2020 - 09.2021
Tutor
Math4me
07.2020 - 07.2021
Sales Specialist B2B
Telus Small Business
06.2020 - 07.2020
Store Manager
Freedom Mobile
01.2019 - 03.2020
Sales Representative
Freedom Mobile
04.2017 - 01.2020
Helper
Tim Hortons
04.2017 - 07.2017
IELTS Trainer
Maruti Overseas PVT LTD
04.2016 - 11.2016
Computer Programmer (Diploma) - IT
Seneca College
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