Milan Chirackal
London,ON
Summary
Proven expertise in automotive repair and maintenance, honed at Tenneco Inc, where I significantly improved workshop efficiency. Skilled in vehicle diagnostics, parts replacement, and advanced welding techniques. Hardworking Automotive Technician with 4 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician and Welder
Tenneco Inc
09.2022 - Current
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Welded in flat, horizontal, vertical, and overhead positions.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Parts Specialist
General Motors, GM
02.2021 - 08.2022
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Served customers in-store and by telephone to answer questions and place orders.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
- Assisted customers in finding appropriate parts promptly.
- Organized parts storage and stocked inventory according to established guidelines.
Automotive Service Technician Apprentice
Fanshawe College
05.2019 - 12.2020
- Maintained spare parts inventory and ordered more parts to sustain spare parts stock.
- Advised customers on general vehicle condition, work performed and suggested future repairs.
- Installed new components such as batteries, brakes, belts, hoses, suspension systems with precision and care for optimal vehicle performance.
- Strengthened teamwork abilities by collaborating on group projects during Automotive Service Technician Apprentice training courses.
- Dedicated time outside of work hours to continue learning about automotive systems, tools, and techniques in order to stay at the forefront of the industry.
- Collaborated with fellow apprentices and experienced technicians to complete tasks efficiently and improve overall team performance.
- Contributed to shop efficiency by keeping accurate records of completed work orders, labor hours, and parts used in repairs.
- Inspected cars to diagnose problems and perform repairs.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Adhered to safety protocols while working on vehicles, minimizing workplace accidents and injuries.
Education
Associate of Applied Science - Automotive Service Technician
Fanshawe College of Applied Arts And Technology
London, ON12.2020
High School Diploma -
MGM Higher Secondary School
Ernakulam05.2018
Skills
- Changing Oil
- Parts Replacement
- Customer Relationship Management (CRM)
- Changing tires
- Vehicle inspections
- Pipe welding
- Shielded Metal Arc Welding
- Welding procedure specification
- Fabrication
- Horizontal Welding
- Vertical Welding
- Blueprint Reading
- Material Selection
Certification
- Certified Welder, Tenneco Inc. - 2022 - Ongoing
Timeline
Automotive Technician and Welder
Tenneco Inc
09.2022 - Current
Parts Specialist
General Motors, GM
02.2021 - 08.2022
Automotive Service Technician Apprentice
Fanshawe College
05.2019 - 12.2020
Associate of Applied Science - Automotive Service Technician
Fanshawe College of Applied Arts And Technology
High School Diploma -
MGM Higher Secondary School
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