MIlan Bhudia
Toronto,ON
Summary
- Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
- Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
- Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
6
6
years of professional experience
Work History
Clerk Cashier
Martensville Corner Store
05.2021 - 12.2023
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Increased sales by offering advice on purchases and promoting additional products.
- Completed inventory counts and ordered merchandise.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted average of 85 customers per day
Delivery Associate
DHL
06.2022 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Followed safety procedures and regulations to protect packages and vehicles.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Obtained signatures for delivery documents and packages.
- Managed delivery route for optimal use of time and fuel.
Cleaning and Maintenance Supervisor
T.B.M Service Group LTD
05.2020 - 05.2021
- Maintained detailed cleaning tasks as per contract needs
- In charge of enhancing technical and functional abilities, as well as professional and leadership development.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Supervised employees, including scheduling, training and performance monitoring.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Managed 8-strong team of service personnel.
Maintenance Worker
T.B.M Service Group
06.2018 - 05.2020
- Cleaned and lubricated parts to keep equipment operating at peak performance
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Followed instructions, both orally and written from Supervisor regarding daily job tasks and duties
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
Education
Diploma in International Business - International Business Management
Centennial College
Scarborough, Ontario, Canada08.2020
High School - Business
Shree Cutchi Leva Patel Samaj School
Nairobi West, Nairobi - Kenya07.2017
Skills
- Preventive and reparative maintenance
- Heavy lifting
- Daily cleaning and sanitation
- Lighting fixture maintenance
- April 2015 to December 2017: Communication Control Assistant
Karibu Rapid Response (Kenya) Ltd - Key duties at the department:
Duty operations
Handling tragic situations
Training new volunteers
Patrolling high-risk areas
Coordinate security at events - Decision Making
- Route Planning
Cricket Player for Kenya U19 National Men Team
In my free time, I play cricket which gave me the opportunity to represent my country and school both at the national level and International level.
Timeline
Delivery Associate
DHL
06.2022 - 11.2022
Clerk Cashier
Martensville Corner Store
05.2021 - 12.2023
Cleaning and Maintenance Supervisor
T.B.M Service Group LTD
05.2020 - 05.2021
Maintenance Worker
T.B.M Service Group
06.2018 - 05.2020
Diploma in International Business - International Business Management
Centennial College
High School - Business
Shree Cutchi Leva Patel Samaj School
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