Milad Ghavipanjeh
Toronto,ON
Summary
Dynamic professional with a proven track record in online sales management at @kandida.boutique.rasht, showcasing exceptional organization and an adaptable mindset. Successfully negotiated with suppliers, ensuring optimal stock levels and financial integrity, demonstrating a unique blend of analytical and interpersonal abilities.
Overview
14
14
years of professional experience
Work History
Online Sales Page Management on Instagram
@kandida.boutique.rasht
12.2017 - Current
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Collaborated with security staff to ensure smooth flow of tours and minimize disruptions.
- Cross-trained and provided backup support for organizational leadership.
- Delivered prompt service to prioritize customer needs.
Importer of Bags and Shoes
Myself
03.2015 - 10.2024
- Ordered goods from various vendors to maintain store merchandise levels.
- Handled cash transactions accurately, balancing daily sales reports for financial integrity.
- Managed daily operations, ensuring a clean, organized, and efficient store environment
- Received product shipments and organized in stockroom storage area.
- Collaborated with suppliers to negotiate favorable pricing and delivery terms for products.
- Maintained detailed records of inventory levels, placing orders as needed to ensure optimal stock availability at all times.
- Updated store layout periodically for fresh appearance and improved shopping experience for customers.
- Assisted customers by answering questions and suggesting merchandise.
- Kept sales receipts and maintained accounting records.
Industrial Engineer
Iranian Talk
03.2014 - 12.2015
- Improved product quality, implementing rigorous testing procedures and quality control measures.
- I worked as an industrial engeenering in storage at this company
Insurance Employee
Parsian Insurance
01.2011 - 02.2013
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- I worked part time in this company
Education
Bachelor of Science - Industrial Engineering
Mehrastan University
Gilan, Iran01-2014
Skills
- File Organization
- Customer Engagement
- Payment Collection
- Social Media
- Marketing
- Adaptable mindset
- Sales and Merchandising
- Fee Collection
Languages
English
Limited Working
Timeline
Online Sales Page Management on Instagram
@kandida.boutique.rasht
12.2017 - Current
Importer of Bags and Shoes
Myself
03.2015 - 10.2024
Industrial Engineer
Iranian Talk
03.2014 - 12.2015
Insurance Employee
Parsian Insurance
01.2011 - 02.2013
Bachelor of Science - Industrial Engineering
Mehrastan University
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