Dynamic professional with expertise in customer relationship management and transaction processing. Proven capability in conflict resolution and compliance assurance, ready to enhance operational efficiency in a fast-paced environment.
Overview
23
23
years of professional experience
1996
1996
years of post-secondary education
Work History
Real Estate Agent Assistant
Marshall & Associates
Roseville
01.2020 - 01.2022
Assisted agents in scheduling property showings and client meetings.
Communicated with owners regarding home and loan status.
Prepared documents for transactions, ensuring compliance with regulations.
Stay at home mom
Perkins Family
Roseville
08.2005 - 01.2022
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Real Estate Agent
Marshall & Associates
Rio Linda
05.2002 - 03.2006
Guided clients through buying and selling residential properties.
Conducted market analysis to determine property values and trends.
Developed strong relationships with clients to understand their needs.
Office Assistant
Progressive Painting
Rio Linda
08.1999 - 05.2002
Managed daily office operations and maintained a welcoming environment.
Assisted with scheduling appointments and coordinating meetings for team members.
Organized and maintained office supplies and inventory for efficient workflow.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Customer Service Representative
Nordstrom
Sacramento
10.1998 - 08.1999
Assisted customers with product inquiries and service requests.
Processed transactions accurately using point-of-sale systems.
Resolved customer complaints through effective communication and problem-solving.
Provided excellent customer service to resolve customer complaints in a timely manner.
Education
California Real Estate Agent License - Real Estate Agent Licensing Program
Accredited Real Estate School
Sacramento, CA
05.2002 - 05.2002
Sacramento High School
Sacramento, CA
Skills
Customer relationship management
Transaction processing
Compliance assurance
Conflict resolution
Sales support
Time management
Active listening
Timeline
Real Estate Agent Assistant
Marshall & Associates
01.2020 - 01.2022
Stay at home mom
Perkins Family
08.2005 - 01.2022
Real Estate Agent
Marshall & Associates
05.2002 - 03.2006
California Real Estate Agent License - Real Estate Agent Licensing Program