Summary
Overview
Work History
Education
Skills
Certification
Timeline
Waitress

Mila Hulakova

Markham,ON

Summary

Highly motivated and detail-oriented professional with exceptional customer service and interpersonal skills. Demonstrated ability to effectively communicate with diverse individuals and provide exceptional service. Skilled in organization and time management, with a strong commitment to achieving goals. Fluent in Ukrainian and Russian, with conversational English proficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Fujisan Japanese Restaurant
06.2023 - 02.2024
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
  • Processed accurate cash and credit card transactions
  • Greeted and escorted guests to tables, fostering warm welcome
  • Inspected dining area before beginning shift for neatness and cleanliness according to restaurant standards
  • Prepared tables for guests by setting out linens and silverware
  • Checked customer identification to support legal age requirements for consumption of alcoholic beverages
  • Answered telephones to take reservations or to-go orders
  • Checked on guests to verify satisfaction with each course.

Grocery Clerk

Mace
09.2022 - 03.2023
  • Arranged and restocked displays and merchandise racks to maintain store appearance
  • Helped customers locate merchandise
  • Offered assistance to customers in locating desired items
  • Scanned shelves and product cases for expired stock and discarded or outdated items
  • Verified expiration dates on food items and removed outdated products from shelves
  • Cleaned display cases, shelves and aisles regularly for optimal presentation of merchandise.

Education

Specialist Diploma - Practical Psychologist

Sumy State Pedagogical University named after A.S.
Sumy
06.2016

Bachelor's - Practical Psychologist

Bachelor's Diploma
Sumy
06.2015

Skills

  • Organization Skills - pay attention to detail; able to manage time and set goals
  • Interpersonal Skills - communicate with diverse people in an engaging and professional manner
  • Customer Service Skills - provide exceptional customer service
  • Language - able to communicate effectively in Ukrainian and Russian (I have conversational level of English)
  • Motivation - I put 100% into the tasks at hand

Certification

FOOD HANDLER CERTIFICATION

Timeline

Waitress

Fujisan Japanese Restaurant
06.2023 - 02.2024

Grocery Clerk

Mace
09.2022 - 03.2023

Specialist Diploma - Practical Psychologist

Sumy State Pedagogical University named after A.S.

Bachelor's - Practical Psychologist

Bachelor's Diploma

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Mila Hulakova