Mila Boucher
Verdun,QC
Summary
Strong foundation in customer service, efficient multitasking and organization and planning. Experienced in problem solving and professionalism in a fast-paced environment, as well as collaborating with teams to achieve functional excellence. Adapts quickly to diverse environments due to various experiences living in different countries, with distinct educational systems, and an athletic background playing elite sports.
Overview
7
7
years of professional experience
Work History
Data Analyst
DataAnnotation
Online
10.2023 - 04.2024
- Analyzed AI responses, supporting or improving decision-making processes and communication.
- Conducted quality assurance checks on AI responses, ensuring accuracy and reliability of information.
Barmaid
AML Cruises
Montreal, QC
07.2023 - 12.2023
- Mixed and served beverages efficiently during high-volume service periods.
- Maintained cleanliness of bar whilst accomplishing rapid service in a fast-paced environment.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Engaged customers with friendly service, enhancing overall guest experience.
- Worked efficiently as a team with other bartenders/barmaids throughout multiple bars on a boat.
Barmaid
Le Cracheur De Feu
Beloeil, QC
06.2022 - 12.2022
- Mixed and served beverages efficiently while engaging with guests.
- Collaborated with servers and kitchen staff to coordinate food and drink orders seamlessly.
- Utilized POS system for accurate order entry and payment processing.
Restaurant Hostess
Moxie's Grill & Bar
Ottawa, ON
06.2020 - 09.2021
- Greeted and seated guests, ensuring positive first impressions and efficient flow of service.
- Managed reservations and waitlists using restaurant software to optimize seating efficiency.
- Coordinated with kitchen and servers to ensure timely service and guest satisfaction.
- Trained new hostesses in customer service standards and operational procedures, working as a team for the highest quality service.
Volunteer Caretaker
The Bridge Church
Ottawa, ON
09.2017 - 12.2019
- Took care of children during service, from wide range of ages, ensuring they were well attended to while their families attended church.
Movie Extra
The Exchange
Ottawa, ON
04.2019 - 04.2019
- Adapted quickly to changing scenes and directions, demonstrating flexibility on set.
Education
Bachelor of Arts - Psychology
McGill University
Montreal12-2025
High School Diploma -
École Secondaire Catholique Paul-Desmarais
Ottawa06-2021
Skills
- Excellent customer service
- Efficient multitasking
- Organization and planning
- Cash handling expertise
- Professionalism
- Memorization
- Hospitality and accommodation
- Teamwork and collaboration
- Fast learner
- Listening skills
- Problem-solving abilities
Languages
English
Native or Bilingual
French
Native or Bilingual
German
Limited Working
Timeline
Data Analyst
DataAnnotation
10.2023 - 04.2024
Barmaid
AML Cruises
07.2023 - 12.2023
Barmaid
Le Cracheur De Feu
06.2022 - 12.2022
Restaurant Hostess
Moxie's Grill & Bar
06.2020 - 09.2021
Movie Extra
The Exchange
04.2019 - 04.2019
Volunteer Caretaker
The Bridge Church
09.2017 - 12.2019
Bachelor of Arts - Psychology
McGill University
High School Diploma -
École Secondaire Catholique Paul-Desmarais