MIKOLO GRORI
Mississauga,ON
Summary
Proactive and customer-oriented, I excelled at Nofrill by enhancing store operations and customer satisfaction. Leveraging skills in stock management and effective communication, I significantly contributed to maintaining high cleanliness standards and resolving customer issues adeptly. My expertise in merchandising techniques further ensured optimal product visibility and sales floor efficiency.
Offering strong work ethic and willingness to learn and develop in grocery environment. Contributes meticulous approach to inventory management and customer service, ensuring smooth store operations. Ready to use and develop organizational skills and adaptability in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Grocery Team Member
Nofrill
07.2022 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
Education
Diploma - Elevator Technician
Mohawk College of Applied Arts And Technology
Hamilton, None04-2025
Skills
- Store maintenance
- Stock management
- Cleanliness and hygiene
- Shelf stocking
- Price tagging
- Maintaining displays
- Merchandising techniques
Languages
Albanian
Native or Bilingual
Italian
Native or Bilingual
Timeline
Grocery Team Member
Nofrill
07.2022 - Current
Diploma - Elevator Technician
Mohawk College of Applied Arts And Technology
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