Mikko Salimbacod
Chestermere,Alberta
Summary
Professional with strong background in customer service and operational support. Known for exceptional teamwork, adaptability, and results-driven mindset. Meticulously detail-oriented, efficient in handling substantial workloads, and committed to precision. Dependable and effective in meeting evolving demands and achieving collective goals.
Overview
2
2
years of professional experience
Work History
Front End Assistant
Costco Wholesale Corp
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed and fostered brand loyalty by offering personalized service.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Lead Barista
The Moon Tea House
05.2022 - 06.2024
- Trusted with opening and closing the store, ensuring smooth transitions throughout the day.
- Elevated customer loyalty by using strong communication abilities.
- Handled and resolved customer issues and complaints with professionalism.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained and supervised barista workers to maintain and uphold store policies.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted a welcoming atmosphere promptly addressing customer needs.
- Skilled at working independently and collaboratively in a team environment.
Education
BBA - Marketing
Southern Alberta Institution of Technology (SAIT)
Calgary, AB01.2025
Skills
- Proven ability to thrive in
high-pressure situations, ensuring
timely and accurate task completion - Client Communication and Customer Retention
- Proficient in meeting tight deadlines
without compromising quality,
showcasing strong time management
- Possesses personal qualities like
reliability, adaptability, and a positive
attitude, contributing to a harmonious
work environment - Agile and adaptable, capable of
adjusting to new tasks and
environments - Meticulous and detail-oriented,
committed to precision in all tasks
Timeline
Front End Assistant
Costco Wholesale Corp
10.2023 - Current
Lead Barista
The Moon Tea House
05.2022 - 06.2024
BBA - Marketing
Southern Alberta Institution of Technology (SAIT)
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