Mikias Hadgu
Regina,SK
Summary
Dynamic professional with a strong focus on problem-solving and effective communication. Proven ability to manage multiple tasks efficiently and create welcoming environments, enhancing customer satisfaction and encouraging repeat visits.
Overview
1
1
year of professional experience
Work History
Cafe Server
Den Första Café and Bistro
Addis Ababa, Ethiopia
05.2025 - 07.2025
- Processed customer orders and served food and beverages promptly.
- Maintained cleanliness of dining area to enhance guest experience.
- Created a welcoming atmosphere for guests to encourage repeat visits.
- Managed multiple tasks efficiently during peak hours to ensure smooth operations.
Customer Service Associate
Habesha Supermarket
Addis Ababa, Ethiopia
06.2024 - 09.2024
- Provided efficient service while assisting customers with product inquiries.
- Accurately processed cash and mobile payments to ensure financial integrity.
- Restocked shelves and organized store displays for optimal customer experience.
- Resolved customer concerns promptly to maintain satisfaction levels.
Volunteer
Ethiopian Diabetes Association
Addis Ababa, Ethiopia
02.2024 - 08.2024
- Provided support during educational workshops on diabetes management and prevention.
- Assisted in organizing diabetes awareness events and community outreach programs.
Education
High School Diploma -
Hellenic Greek International School
Addis Ababa, Ethiopia06-2025
Bachelor of Science - Data Science
University of Regina
Regina, SK05-2029
Skills
- Problem solving
- Project management
- Effective communication
- Customer service excellence
- Professional demeanor
- Team collaboration
- Quick learner
- Time management
- Basic computer proficiency
- Bilingual: English and Amharic
Timeline
Cafe Server
Den Första Café and Bistro
05.2025 - 07.2025
Customer Service Associate
Habesha Supermarket
06.2024 - 09.2024
Volunteer
Ethiopian Diabetes Association
02.2024 - 08.2024
High School Diploma -
Hellenic Greek International School
Bachelor of Science - Data Science
University of Regina