Miki Junhee Cheong
Richmond,BC
Summary
- Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing and adaptable team player.
- Self driven and competitive always looking for ways to improve skill sets.
Overview
6
6
years of professional experience
Work History
Automotive Sales Consultant
Applewood Nissan & Infiniti Richmond
09.2023 - Current
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Server
Bruno
12.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
General Manager
Browns Social House
10.2019 - 11.2022
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant GM
Browns Social House
11.2017 - 10.2019
- Increased overall guest satisfaction by implementing efficient operational strategies and enhancing customer service experiences.
- Streamlined communication between departments for improved efficiency and smoother operations.
- Implemented cost-saving measures by identifying areas of wastage and developing sustainable solutions.
- Developed a high-performing team through effective recruitment, training, and performance evaluations.
Education
High School Diploma -
Burnaby Central Secondary
Burnaby, BC06.2012
Skills
- Brand representation
- Follow-up Techniques
- Goal-oriented mindset
- Adaptability to Change
Languages
Korean
Full Professional
English
Native or Bilingual
Timeline
Automotive Sales Consultant
Applewood Nissan & Infiniti Richmond
09.2023 - Current
Server
Bruno
12.2022 - 08.2023
General Manager
Browns Social House
10.2019 - 11.2022
Assistant GM
Browns Social House
11.2017 - 10.2019
High School Diploma -
Burnaby Central Secondary
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