Miki Tan
Burnaby,BC
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Beijing BBQ House
10.2021 - 06.2023
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked flexible hours across night, weekend, and holiday shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Fatty Cow Seafood Hotpot
08.2019 - 02.2020
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Crew Trainer
McDonald's
10.2015 - 10.2017
- Developed customized training materials to accommodate diverse learning styles and needs.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Used POS system to enter orders, process payments and issue receipts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained food safety and sanitation standards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Killarney Secondary School
Vancouver, BC05.2017
Skills
- Food Safety Standards
- Relationship Management
- Foreign language proficiency
- Staff Training
- Table setting knowledge
- Food Running
- Menu Recommendations
- Beverage Preparation
Languages
English
Professional Working
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Server
Beijing BBQ House
10.2021 - 06.2023
Server
Fatty Cow Seafood Hotpot
08.2019 - 02.2020
Crew Trainer
McDonald's
10.2015 - 10.2017
High School Diploma -
Killarney Secondary School
Similar Profiles
Mengfan ZhengMengfan Zheng
Assistant Manager at Iden & Quanjude Beijing Duck HouseAssistant Manager at Iden & Quanjude Beijing Duck House
GORDON ZHANGGORDON ZHANG
Server Assistant at iDen & Quan Ju De Beijing Duck House（MICHELIN 1 Star)Server Assistant at iDen & Quan Ju De Beijing Duck House（MICHELIN 1 Star)
Guadalupe Alonso-AguilarGuadalupe Alonso-Aguilar
Food Runner at Gen Korean BBQ HouseFood Runner at Gen Korean BBQ House