Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miki Tan

Burnaby,BC

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Server

Beijing BBQ House
10.2021 - 06.2023
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Fatty Cow Seafood Hotpot
08.2019 - 02.2020
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Crew Trainer

McDonald's
10.2015 - 10.2017
  • Developed customized training materials to accommodate diverse learning styles and needs.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained food safety and sanitation standards.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Killarney Secondary School
Vancouver, BC
05.2017

Skills

  • Food Safety Standards
  • Relationship Management
  • Foreign language proficiency
  • Staff Training
  • Table setting knowledge
  • Food Running
  • Menu Recommendations
  • Beverage Preparation

Languages

English
Professional Working
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working

Timeline

Server

Beijing BBQ House
10.2021 - 06.2023

Server

Fatty Cow Seafood Hotpot
08.2019 - 02.2020

Crew Trainer

McDonald's
10.2015 - 10.2017

High School Diploma -

Killarney Secondary School

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Miki Tan