Summary
Overview
Work History
Education
Skills
Volunteer Activities
Timeline
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Miki Kuroda

North Vancouver,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Freelance Subtitle Translator(English to Japanese)

Various Agencies
07.2021 - Current
  • Translate various films and TV shows into subtitles in Japanese using subtitling software.
  • Conduct researches and provide facts and reasons for interpretation and wording
  • Self-motivated with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Testing Coordinator

Coakley Production(Disney Studio)
03.2023 - 05.2023
  • Ensured all cast and crew members were tested and cleared for Covid-19 in accordance with the Disney studio's protocol.
  • Coordinated irregular testing based on filming schedule and each department's needs while seeking the most cost effective way.
  • Managed master list and mail merge using Google Sheets.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.

Testing Coordinator/Translator

Shogun Production(Disney Studio)
08.2021 - 07.2022
  • Translated all health and safety related emails and documents for the Japanese cast and crew.
  • Interpreted through phone calls between the Japanese cast & crew and doctors, contact tracer etc.
  • Ensured all cast and crew members were tested and cleared for Covid-19 in accordance with the Disney studio's protocol.
  • Arranged travel related testing both locally and internationally in accordance with each country’s regulations (US, Japan, Mexico, France etc.).
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Server

Miku Restaurant
03.2013 - 09.2021
  • Explained menu items including sake and wine extensively and suggested appropriate options for guests' needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu items.
  • Helped guests with dietary restrictions, allergies and intolerances by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with guests to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Proven ability to work calmly and efficiently under high pressure.
  • Trained new staff members.

Pacific Club Lounge Expeditor

Pan Pacific Vancouver
04.2012 - 08.2013
  • Set up lounge for breakfast and evening hors d'oeuvre services.
  • Greeted guests, assisting guests with buffet station.
  • Ensured food is fresh and sufficient, refilled as needed.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Coordinated with kitchen staff to determine timely delivery.

Server

Various Restaurants
08.2009 - 12.2012
  • Served food and beverages with focused attention to guests needs.
  • Displayed enthusiasm and promoted excellent service to guests.
  • Answered guests' questions, recommended items, and sent orders to kitchen and bar.
  • Collected payment for food and beverages served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and team ready to meet guest needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Media and Event Coordinator

Kobe Convention & Visitors Association
09.2006 - 03.2009
  • Coordinated foreign and Japanese media coverage of Kobe tourism
    (planning, scheduling and attending)
  • Assisted foreign and Japanese media production companies as film commissioner (finding locations, negotiating, obtaining shooting permit and scheduling for various media such as films, TV programs, advertisement and magazines)
  • Edited free magazine about Kobe tourism (three publications annually)
  • Managed tourist information desk and volunteer staff schedule when foreign cruise ships called
  • Prepared welcoming events for cruise ships
  • Coordinated home-visit program between Japanese hosts and foreign visitors

Group Secretary

Procter & Gamble Japan K.K.
01.2006 - 09.2006
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Arranged meetings based on attendees' schedule.
  • Booked flight, hotel, ground transportation, and visa application to coordinate office travel.
  • Provided English language support to employees from overseas.

Education

Hospitality Management Diploma Program

Vancouver Community College
Vancouver, BC
12.2012

Bachelor of Arts - German Language

Kyoto Sangyo University
Kyoto, Japan
03.2002

Skills

  • Willingness to Learn
  • Ability to Adapt Quickly
  • Proficiency in MS Office(Word, Excel, PowerPoint, and Outlook)
  • Customer Service Oriented

Volunteer Activities

Vancouver International Film Festival

2009 - 2011, 2014 - 2019

  • Volunteered in various departments including Theatre Operations, Media Office, Guest Services etc.



Timeline

Testing Coordinator

Coakley Production(Disney Studio)
03.2023 - 05.2023

Testing Coordinator/Translator

Shogun Production(Disney Studio)
08.2021 - 07.2022

Freelance Subtitle Translator(English to Japanese)

Various Agencies
07.2021 - Current

Server

Miku Restaurant
03.2013 - 09.2021

Pacific Club Lounge Expeditor

Pan Pacific Vancouver
04.2012 - 08.2013

Server

Various Restaurants
08.2009 - 12.2012

Media and Event Coordinator

Kobe Convention & Visitors Association
09.2006 - 03.2009

Group Secretary

Procter & Gamble Japan K.K.
01.2006 - 09.2006

Hospitality Management Diploma Program

Vancouver Community College

Bachelor of Arts - German Language

Kyoto Sangyo University

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Miki Kuroda