Miki Furukawa
Burnaby,BC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
Work History
Yoga Instructor
Self-employed
08.2022 - Current
- Designed and led engaging yoga classes, prioritizing participants' well-being.
- Adapted sessions to individual needs, fostering relaxation and body awareness.
Field Service Operation Senior Specialist
Lenovo Japan
09.2021 - 12.2022
- Collaborated with cross-functional teams to ensure seamless service processes.
- Exhibited strong communication skills to address customer inquiries effectively.
Project Manager
Hitachi Systems
04.2017 - 08.2021
- Demonstrated project management expertise in orchestrating successful initiatives.
- Managed teams and resources to ensure project milestones were met.
Retail Sales Representative
Apparel Industry
10.2013 - 07.2016
- I earned the top sales award by providing excellent customer assistance, promptly responding to questions, and fulfilling customer requests.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Intercultural And International Studies
Seinan Gakuin University
Fukuoka, Japan03.2017
Exchange Program - Communication
The University of North Carolina At Greensboro
North Carolina, USA05.2016
Skills
- Teamwork and Collaboration
- Stocking and Receiving
- Retail Sales
- Suggestive Selling
Availability
- Monday to Friday: Full day available
- Sunday: Full day available
- Saturday: Available except 1pm to 6pm
Timeline
Yoga Instructor
Self-employed
08.2022 - Current
Field Service Operation Senior Specialist
Lenovo Japan
09.2021 - 12.2022
Project Manager
Hitachi Systems
04.2017 - 08.2021
Retail Sales Representative
Apparel Industry
10.2013 - 07.2016
Bachelor of Arts - Intercultural And International Studies
Seinan Gakuin University
Exchange Program - Communication
The University of North Carolina At Greensboro
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