Mikhaili Robinson

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

- Supported the delivery of an intensive month-long STEAM and entrepreneurship program for high-achieving high school students.

- Collaborated with program directors and staff to coordinate daily logistics, facilitate workshops, and ensure a positive residential experience for 60+ participants.

- Served as a mentor and role model, fostering personal growth, leadership, and collaboration among students.

- Provided hands-on support during academic sessions, design challenges, and off-site activities, contributing to a dynamic, inclusive, and inspiring learning environment.

• Campus Ambassador Training, Engagement and Development
• Coordinate campus tour training and evaluation schedule for all new ambassadors.
• Monitor ambassador job performance with the Welcome Centre & Events Coordinator.
• Fill in for weekly and team meetings when needed
• Inventory management of all Welcome Centre resources and materials
• Participate in meetings with the Welcome Centre & Events Coordinator and Canadian Student Recruitment team where necessary

• Promoted a healthy lifestyle beyond the classroom setting by sharing relevant articles, tips, and resources via social media platforms or email newsletters.
• Collaborated with fellow instructors to design new, innovative fitness programs for diverse clientele.
• Facilitated a welcoming atmosphere within each class session, encouraging open communication among participants about their progress and challenges faced during workouts.
• Led high-energy classes that catered to various skill levels and physical abilities, ensuring all participants felt included and challenged.

• Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
• Assisted with the execution of facility rentals/events including equipment setup and program requirements
• Opening and closing of each facility (Athletic Complex, Fitness Centre, Stadium)
• Maintaining data records including patron tracking, equipment sign-out, and survey collection
• Performing daily duties on shift to maintain the facility; including equipment cleaning and organization

• Led In- Person Tours of Campus to International and Domestic Schools
• Participated in the Ontario Universities Fair & Open Houses
• Facilitated student group discussions to stimulate insights and gather resources to help facilitate program success.
• Supported campus events to increase student engagement and promote campus-wide initiatives.
• Increased involvement in extracurricular activities by hosting club fairs showcasing various organizations that cater to diverse interests among the student body.