Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikhail Sienkiewicz

Winnipeg,MB

Summary

Dairy Manager at IGA Grocery Store with a proven track record in enhancing customer satisfaction and streamlining inventory management. Recognized for exceptional communication and problem-solving skills, ensuring compliance with food safety regulations while fostering a positive team environment. Committed to driving sales through effective promotional strategies and maintaining high standards of product availability.

Overview

2
2
years of professional experience

Work History

Dairy Manager

IGA Grocery Store
08.2025 - Current
  • Enhance customer satisfaction by ensuring a well-stocked and organized dairy department.
  • Ensure compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
  • Provide exceptional customer service while addressing inquiries regarding product selection and availability in the dairy section.
  • Coordinate with suppliers to ensure timely deliveries and maintain appropriate stock levels.
  • Streamline inventory management for optimal product availability and freshness.
  • Collaborate with store management to develop promotional strategies for driving dairy sales.
  • Foster a positive work environment by addressing employee concerns promptly and effectively.

Closing Manager

IGA Grocery Store
06.2025 - 08.2025
  • Enhance employee morale during store closure period through clear communication and team-building exercises.
  • Maintain high standards of visual merchandising even as inventory levels decreased, ensuring an appealing store environment for customers.
  • Maintain customer satisfaction throughout store closure process by addressing concerns promptly and professionally.
  • Secure safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Stock empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Serve as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
  • Report issues to higher management with great detail.
  • Supervise creation of exciting merchandise displays to catch attention of store customers.

Grocery Clerk

IGA Grocery Store
02.2024 - 06.2025
  • Stock shelves and organized merchandise displays for easy retrieval.
  • Rotate grocery products ensuring that expired or spoiled items were immediately removed.
  • Clean and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assist customers by finding items quickly to boost store satisfaction rates.
  • Ensure proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Use pallet jacks to move merchandise to sales floor for stocking.
  • Communicate with customers and staff politely and professionally to uphold store standards.
  • Collect shopping carts from parking lot and returned to stand to keep lot organized.
  • Help customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Improve customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Retrieve items for customers and verified prices.
  • Prepare attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Demonstrate flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Operate cash register to accurately process and record customer payments.
  • Train new employees in store procedures and customer service standards, maintaining high service levels.
  • Enhance store security by monitoring for shoplifting and implementing preventative measures.
  • Increase efficiency in stock management by organizing products according to popularity and seasonality.
  • Update pricing and signage for sales and promotions, ensuring accuracy and compliance.
  • Assist customers in finding desired items quickly, enhancing shopping experience and customer loyalty.
  • Assist in setting up displays for seasonal promotions, attracting customer interest.
  • Handle customer complaints with empathy and efficiency, restoring customer confidence.
  • Respond promptly to requests for assistance, spills and customer inquiries.

Education

River East Collegiate
Winnipeg
06-2025

Skills

  • Attention to detail
  • Dependable and responsible
  • Problem-solving abilities
  • Multitasking abilities
  • Organization and time management
  • Communication and teamwork
  • Consistent performance under pressure

Languages

English

Timeline

Dairy Manager

IGA Grocery Store
08.2025 - Current

Closing Manager

IGA Grocery Store
06.2025 - 08.2025

Grocery Clerk

IGA Grocery Store
02.2024 - 06.2025

River East Collegiate

Similar Profiles

CREATE PROFILE
Mikhail Sienkiewicz