Mikhail Shishkanov
Vancouver,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Dynamic, motivated, high performing individual that is driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Senior Stock Controller
Moncler, USA
07.2022 - Current
- Determined and performed appropriate adjustments of authorized stock levels.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained stockroom records and generated reports for management.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Sales Agent Representative
IE Shishkanov
02.2020 - 12.2021
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Used customer insights to develop innovative sales strategies to increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
BBA - Economics
Capilano University
North Vancouver, BC04.2025
Skills
- Work Orders
- Stocking and Replenishing
- Cycle Counting
- Data Retention
- Clear Communication
- Complex Problem-Solving
- Energetic and Outgoing
- Data Accuracy
- Storage Management
- Inside and Outside Sales
- B2B Sales
- New Business Opportunities
Timeline
Senior Stock Controller
Moncler, USA
07.2022 - Current
Sales Agent Representative
IE Shishkanov
02.2020 - 12.2021
BBA - Economics
Capilano University
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