Mikhail Moosa
Toronto,ON
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Painter
IATSE 873
05.2020 - 11.2023
- Breakdown, painting, mould making and sculpture design on shows for Netflix and Disney
- Consistent work and performance in a high pressure work environment.
Server
Pour house
04.2019 - 03.2020
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Personalized the dining experience to each customer, reading each individual’s mood and personality
- Upsold without being overbearing
- Maintained a positive attitude and contributed to a happy and safe work environment.
- Delivered food orders promptly and courteously.
Restaurant Support
The Chairman's Suite
10.2017 - 03.2019
- Maintained mise en place at the serving stations in a fine dining environment
- Created and implemented systems to maximise efficiency
- Coached staff on strategies to enhance performance and improve customer relations.
- Upheld a professional, and comfortable experience for customers and colleagues.
Server
Dominion
01.2016 - 06.2017
- Welcomed guests, established rapport and facilitated their dining experience
- Described menu items and special dishes with precision, recommending wine pairings when appropriate
- I was a key holder and was often responsible for opening and closing the restaurant.
Receiver & Line Cook
The Goodman
06.2017 - 10.2017
- Ordered, received and inventoried shipments from major suppliers such as Sysco and Bamford’s
- Created prep lists and maintained a fully stocked kitchen
- Assisted with training new staff for both front and back of house.
Skills
- Knowledge in Nutrition
- Proficient at sales
- Self motivated
- Detailed and dependable
- Energetic and Upbeat
- Effective communicator
- Smart Serve
- WHMIS
Volunteer Experience
- Artscape Weston Tenant Board, Co Chair, 08/01/21, Now
- Human Concern International, Fundraiser, 09/01/16
- MOCA, Scarves celebrating Artist Rajni Perera, 10/09/22
- Drake Hotel, Marbled Dolls, 10/01/20 - 10/01/22
Timeline
Painter
IATSE 873
05.2020 - 11.2023
Server
Pour house
04.2019 - 03.2020
Restaurant Support
The Chairman's Suite
10.2017 - 03.2019
Receiver & Line Cook
The Goodman
06.2017 - 10.2017
Server
Dominion
01.2016 - 06.2017
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