Mikhail Goularte
San Diego,CA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
T J Maxx Store
04.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Zion Market
02.2022 - 11.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Reduced processing errors by meticulously following transaction procedures.
Education
High School Diploma -
James Madison High School
San Diego06-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
IC3- Internet and Computing Core Certification
MOS- Microsoft Office Specialist (Word, Excel, and Powerpoint)
Alpha/ Numeric Filing
Data Entry
Proofreading
Record Locating
Bank Deposit
Petty Cash
Timeline
Cashier
Zion Market
02.2022 - 11.2024
Cashier
T J Maxx Store
04.2019 - Current
IC3- Internet and Computing Core Certification
MOS- Microsoft Office Specialist (Word, Excel, and Powerpoint)
Alpha/ Numeric Filing
Data Entry
Proofreading
Record Locating
Bank Deposit
Petty Cash
High School Diploma -
James Madison High School
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